Program Manager - PMO

Working at Frontier Airlines At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day. As a Frontier employee, your work connects to more than a single role. Whether you’re supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel experience that is safe, reliable and built around value. Our work is guided by our core values: customer first, safety always, operational excellence and one team. These values shape how we make decisions, support each other and deliver for the people who count on us. Support for work, life and travel Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details. Depending on role and eligibility, available benefits and programs may include: Medical, dental and vision coverage 401(k) retirement savings options Paid holidays, vacation time and sick time Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability Buddy passes, based on eligibility and program rules Travel-related discounts and employee discounts on select products, services and vendors A hybrid schedule for eligible headquarters roles based in Denver, Colorado Business casual dress options for eligible corporate and support roles Employee support programs and resources, including the HOPE League, Frontier Airlines’ nonprofit organization About Frontier Airlines Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews to aircraft maintenance, customer support, corporate teams and more. We’re focused on delivering meaningful value by making travel more accessible, practical and easy to personalize for our customers. Across the airline, our teams help support a safe, reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier. What Will You Be Doing? As a Program Manager, you will be the primary interface between the business, technology, and operations organization(s). You will be responsible for all programmatic aspects of your assigned initiatives/programs/projects with specifically focused responsibility for airports, cost, schedule, technical planning, tracking, reporting, technical execution, and ensuring overall program performance objectives are achieved, in alignment with enterprise standards. You will participate in business resource planning/tracking in coordination with other enterprise entities and be responsible to formulate teams (as necessary) that can fulfill program requirements. You will be responsible for ensuring program issues and problems are identified, tracked, and resolved. You will be responsible for program risk management and ensuring risks are identified, mitigated, tracked, and managed. You'll be responsible for interfacing on project/program status, developing proposals, researching/fact-finding, coordinating audits, and negotiating with project/program stakeholders to ensure enterprise initiatives meet cost, budget, and schedule constraints. Essential Functions/Requirements Program/Project Management Develop, implement, and monitor contracts with vendors, ensuring conformance to approved plans and contract specifications. Lead program/project teams to develop and gain approval of project plans, which outline the objectives of the project, scope of work, and project elements, including schedule, project deliverables, funding limitations, procedures for accomplishing staff requirements, and allotment of available resources to various phases of projects. Change Advocate- Reviews change readiness assessments and makes recommendations for organization change management actions to increase readiness and adoption of technologies deployed Financial Management Provide oversight and guidance over the development and monitoring of project budgets Analyzes requirements across interdependent projects to identify opportunities for synergies and cost savings Applies financial knowledge of budgets and estimation to successfully manage projects Anticipates potential budget concerns and takes actions to avoid issues Develops financial models and reviews scope and budget to ensure assumptions are clearly documented and tracked during project delivery Risk/Assumptions/Issue/Dependencies (RAID) Management Forecasts and evaluates risks with the identification of actions to avoid or minimize negative impacts on the project Process/Tools Management Enforce PMO methodology, usage of standard tools and drive for continuous improvement Drives PMO standard tools optimization for effective portfolio management within the framework of the organization. Applies the knowledge, skills, tools, and techniques to meet the project requirements and achieve business results Enforce standardized and relevant document templates into central repository for Frontier community. Coaches PjMs in the team on the Program/Project Management Lifecycle (PMLC) process Communication/Relationship Management Develop relationships with and ensure appropriate participation of key stakeholders and executives. Serve as a contact in PMO for business relationship for project management services and practices. Provide communications on services, utilization, engagement, accomplishments, overall value-add to the organization. Other Functions N/A Qualifications Reliable, punctual attendance and quick response-time is an essential function of the position Leadership abilities inclusive of successful change management, mentoring, career development, training, succession planning, and holding people accountable Requires ability to manage complex situations, delegate authority, lead and inspire teams, drive innovative thinking, instill collaboration, drive for success, challenge status quo, and demonstrate the ability to adapt to dynamic situations Requires skills in team building, time management, conflict resolution, communication, briefing, presentation, strategic thinking, marketing, and literacy in the program management disciplines Experience with the evaluation of requests for proposals and/or quotes.