Program Manager, NMVTIS CA/ LE/ JSI

The Vehicle Programs and Services division is responsible for the development, implementation, and operations of the National Motor Vehicle Title Information System (NMVTIS) Consumer Access Provider (CAP) and Junk, Salvage, Insurance (JSI) programs.

The Program Manager will lead the strategic planning, roadmap development, and execution of the NMVTIS CAP and JSI programs. This role combines strategic thinking with hands-on execution, requiring a leader who can develop comprehensive program strategies, create detailed roadmaps, manage complex budgets, and drive successful implementation across multiple stakeholder groups. The position demands expertise in program management, strategic planning, financial management, and the ability to translate vision into measurable results.

Essential Duties and Responsibilities:

Strategic Planning & Vision Development (20%)

Support development of comprehensive 3-5 year strategic plans for CAP and JSI programs aligned with organizational objectives and industry trends

Work with Program Director and the Business Development division in strategic analysis of market conditions, competitive landscape, and regulatory environment to inform program direction

Participate in strategic planning sessions with senior leadership, stakeholders, and cross-functional teams

Recommend strategic opportunities for program expansion, enhancement, and optimization

Develop comprehensive stakeholder engagement strategies for approved data providers, reporting entities, and government agencies

Create communication strategies that align stakeholder expectations with program objectives

Program Roadmap Development & Management (25%)

Develop detailed program roadmaps spanning 12-24 months with clear milestones, dependencies, and deliverables

Create integrated roadmaps that align CAP and JSI program initiatives with interdependent programs and technical systems

Design phased implementation approaches that minimize risk while maximizing value delivery

Establish roadmap governance processes including regular reviews, updates, and stakeholder communications

Lead prioritization processes to rank initiatives by strategic value, feasibility, and resource requirements

Identify and manage cross-program dependencies, resource conflicts, and integration points, and develop contingency planning for critical roadmap elements

Create communication plans that keep stakeholders informed of roadmap progress and changes

Program Execution & Delivery Management (35%)

Lead execution of complex, multi-stakeholder initiatives from conception through delivery and post-implementation evaluation

Manage program execution using established project management methodologies (Agile, Waterfall, Hybrid approaches)

Coordinate cross-functional teams including IT, legal, finance, communications, and external vendors

Manage program risks and issues

Develop and maintain program documentation including policies, procedures, and best practices

Coordinate audits and regulatory reviews for both CAP and JSI programs, when necessary

Implement quality control processes that prevent issues and ensure consistent program delivery

Directly manage day-to-day program operations and tactical decision-making

Lead regular team meetings, sprint planning, and operational reviews

Supervise project staff, setting goals, managing performance, and providing mentorship

Monitor daily/weekly progress against roadmap milestones and deliverables

Resolve operational issues and escalate strategic decisions to supervisor

Prepare status reports and executive briefings for supervisor review

Coordinate directly with IT teams on technical implementation and system integration

Budget Management & Financial Planning (20%)

Develop comprehensive annual and multi-year budgets for CAP and JSI programs based on strategic plans and roadmaps

Create detailed budget models that account for personnel, technology, vendor contracts, and operational expenses

Conduct cost-benefit analysis for proposed initiatives, when needed

Track and report program financial performance against budget with monthly reporting and variance analysis

Recommend budget allocations and reforecasting

Execute procurement processes and manage vendor contract negotiations

Analyze user fee structures and recommend optimizations to support program sustainability

Develop financial models for new program initiatives and service offerings

Coordinate with approved data providers on fee structures

Yes

Master’s degree from an accredited institution, preferably in computer science or business administration, or equivalent professional experience.