Program Manager, III (Retail Energy Background Required)

• Program Planning: Develop comprehensive program plans that outline scope, goals, deliverables, resources, and timelines. Ensure alignment with organizational objectives.
• Project Coordination: Oversee and coordinate multiple projects within the program. Ensure project managers have the support and resources needed to succeed.
• Stakeholder Management: Engage with stakeholders to understand their needs and expectations. Provide regular updates on program status and address any concerns.
• Risk Management: Identify and mitigate risks that could impact program success. Develop contingency plans and proactively address potential issues.
• Budget Management: Manage program budgets, ensuring projects are delivered within financial constraints. Monitor expenditures and optimize resource allocation.
• Performance Monitoring: Track and report on program performance using key performance indicators (KPIs). Ensure projects are on track to meet goals and deadlines.
• Process Improvement: Continuously evaluate and improve program management processes. Implement best practices and lessons learned from previous projects.
• Team Leadership: Lead and mentor project managers and other team members. Foster a collaborative and high-performance work environment.
• Required Skills/Qualifications:
• Education: Bachelor's degree in Business Administration, Project Management, or a related field. A Master's degree or MBA is preferred.
• Experience: Minimum of 7 years of experience in project or program management, with a proven track record of managing complex programs in SaaS or tech environments.
• 5+ years of experience in Utilities industry and 3 full lifecycle CIS or Enterprise Resource Planning (ERP) required
• Proven success managing complex projects or programs in SaaS or tech environments.
• Experience in a retail utility industry may be required.
• Skills: Strong leadership, organizational, and communication skills. Proficiency in project management software and tools (e.g., MS Project, Asana, Jira).
• Certifications: Relevant certifications such as PMP (Project Management Professional) or PgMP (Program Management Professional) are highly desirable.

• Strategic thinker with strong problem-solving abilities
• Excellent interpersonal and negotiation skills
• Ability to manage multiple priorities and work under pressure
• Detail-oriented and results-driven

What VertexOne has to offer:

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs)
• 401K match
• Flexible PTO
• Employee recognition platform with monetary rewards
• 100% Remote work environment
• Initial work from home stipend
• Leadership/Coaching training programs
• Free access to Bizlibrary for unlimited professional development
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Health and wellbeing programs
• Paid parental leave
• Employee bonus referral program

VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net .

Equal Opportunity Employer: VertexOne is proud to be an equal opportunity employer.

We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law.

VertexOne is also committed to providing reasonable accommodation for applicants with disabilities.

Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation.