Program Manager II, MBA Student Success & Professional Development

Professional Development and Career Readiness • Develops and delivers professional development, career readiness, networking, and student engagement programming for MBA and specialized master's students. • Provides career coaching related to career exploration, professional branding, resume development, interviewing, networking, and job search strategies. • Collaborates with alumni, employers, faculty, and university partners to promote experiential learning, networking, and professional development opportunities. • Supports initiatives designed to improve student satisfaction, career readiness, and employment outcomes.

Student Data Management and Assessment • Maintains and analyzes student, alumni, employment, engagement, and career outcomes data for assigned programs. • Tracks key metrics including retention, progression, graduation, internship placement, and employment outcomes. • Coordinates surveys and assessment activities and supports accreditation, rankings, and institutional reporting initiatives. • Prepares reports, dashboards, and data submissions for program assessment, strategic planning, rankings organizations, and university leadership. • Maintains accurate student records and ensures compliance with university policies and data management standards.

Program Operations and Student Services • Directs new student orientation programming in collaboration with the Senior Academic Advisor. • Coordinates student engagement activities, events, and virtual programming for graduate business students. • Supports registration processes and collaborates with academic departments on enrollment planning, course scheduling, catalog updates, and curriculum changes. • Provides information and support to students, faculty, staff, alumni, employers, and external partners regarding graduate business programs. • Occasional evening and weekend work may be required to support student programs, events, orientations, employer engagement activities, and other departmental initiatives.

Faculty and Stakeholder Support • Supports faculty in hybrid and online classroom environments. • Collaborates with faculty, staff, alumni, employers, and university offices to support student success initiatives. • Represents graduate business programs at recruitment, student engagement, and professional development events. • Contributes to continuous improvement efforts that enhance the graduate student experience and program effectiveness.