Program Manager (HSPD-12)

This job requisition outlines the responsibilities and qualifications for the role of ICAM Program Support Lead. The selected candidate will serve as the primary focal point for all program activities, coordination, reporting, and workforce management related to ICAM operations.

Key Responsibilities

Serve as the primary focal point and be responsible for all ICAM-related activities.

Attend ICAM meetings and document meeting minutes, including date, time, location, attendees, significant discussions, action items, and due dates.

Manage support within the Washington DC office and coordinate activities with the on-site government program managers.

Manage contract registrar movement in the field and replacement of government-issued equipment.

Ensure credentialing site personnel are trained and have completed Access Registrar and Activator hands-on training.

Develop, maintain, and deliver project documents including work performed, travel budget monitoring, expenditure reporting, weekly and monthly status reports, and other assigned documentation.

Prepare and provide a monthly list by name of Credentialing Specialists with addresses depicting annual travel, time away from office, and dollar amounts.

Meet with the appointed Government Representatives for monthly meetings.

Prepare and submit monthly progress reports that reflect work progress and expenditure status for each task.

Ensure the Contractor team attends appropriate meetings and documents meeting minutes for each meeting attended.

Prepare daily card actions report for each credentialing specialist and submit it to Government Representatives within the next business day.

Maintain a Workforce Management program showing all locations and the status of each credentialing specialists in real-time.

Writing and Communication Skills

Support the government operations by issuing credentials to all eligible personnel.