Program Manager, Fiber Engineering and Constr

Key Responsibilities

• Track and document progress across all project phases, including planning (site surveys, route design), engineering (OSP design, schematics, records), permitting (right-of-way approvals, utility coordination), and construction (fiber installation, splicing, closeout).
• Monitor and enforce accountability across departments—with particular emphasis on engineering and permitting—ensuring teams meet milestones, submit deliverables on time, and adhere to ISP quality, technical, and compliance standards.
• Maintain and update project management tools (e.g., Quickbase, Excel) with timely status updates on milestones, deliverables, risks, and delays, and proactively flag non-compliance or missed deadlines to leadership and project managers.
• Compile and prepare KPI reports, dashboards, and executive summaries to communicate program status to project managers, leadership, and external stakeholders, highlighting departmental performance and areas needing corrective action.
• Coordinate with internal teams (engineering, construction, permitting, finance) and external partners (contractors, permitting authorities, utilities) to gather updates, resolve discrepancies, and ensure timely submission of required documentation.
• Actively follow up on pending tasks—such as engineering designs, permit applications, as-builts, and closeout documentation—and escalate unresolved issues to leadership to maintain program momentum.
• Monitor permitting processes end-to-end, ensuring applications are submitted, tracked, and approved, and hold responsible parties accountable for delays, incomplete submissions, or quality issues.
• Support construction activities by organizing schedules, tracking material deliveries, documenting site inspection outcomes, and ensuring field work adheres to approved engineering plans, safety requirements, and timelines.
• Identify and address process and administrative bottlenecks (e.g., missing permits, incomplete work orders, missing engineering packages) by partnering with responsible teams to drive timely resolution.
• Maintain organized, audit-ready records of project documentation, including permits, engineering drawings, work prints, redlines, and closeout packages, in alignment with ISP standards and regulatory requirements.