Program Manager, Client Flight Training Operations

Manages DPS employees assigned to multiple clients

Support DPS Sourcing in onboarding DPS Non-Seniority List Instructor (NSLI) and Flight Training Procedures Instructor (FTPI) and Flight Operations Support (FOS) assigned to multiple clients

Support the onboarding of other DPS personnel as needed to support client operations

Manages the relationships and communication strategies with multiple client teams

In coordination with client management, responsible for DPS employee performance and quality assurance

Partner with client leadership to identify target needs and staffing requirements.

Establishes an environment of continuous improvement and works with partners to provide results

Coordinate employee transitions with administrative team

Contribute to the DPS DeltaNet website associated with client training support

Write and distribute periodic DPS employee communication

Coordinate periodic town-hall meetings

Review and approve employee expenses

Develops a comprehensive list of work processes related to client support and documents a step-by-step process flow for each identified process

Identify ways to automate and streamline key workstreams and processes within their department