Program Manager Assistant

• Assist with site operations across assigned locations: building permits, SACC licensing, staffing coverage, supplies, room setup, and logistics.
• Produce concise weekly compliance, enrollment, staffing, and program status updates for the Program Manager.
• Support hiring/onboarding: review applications, schedule screenings, track clearances, and required training.
• Compliance: maintain staff files, attendance records, drill logs, and documentation for DYCD/SACC/DOH audits.
• Family & school engagement: coordinate communications, support enrollment/outreach, and liaise with school staff.
• Data & administration: collect program data through surveys and other tools, update trackers (attendance, PAF status, budgets, training), assist with reporting, and manage calendar/meetings, manage DYCD connect reports.
• Support special projects as assigned (training weeks, Holiday Camp, recruitment events).
• Budget Management: Monitor site use of supplies and program funds; flag resource gaps and propose practical solutions.
• Support budget planning, purchase approvals, invoice review, and vendor coordination.
• Partnership Management: develop, maintain, and deepen partnerships with community organizations, contractors, and vendors to expand enrichment options and support.
• Manage partner agreements, scopes of work, scheduling, and logistics to ensure high-quality, non-duplicative services.

• 2 or more years in executive support, project management, or program operations roles, ideally in after school settings.
• Flexible and willing to travel to multiple sites across Brooklyn, Manhattan and Queens
• Strong organizational judgment and the ability to turn broad direction into concrete plans.
• Excellent written and verbal communication.
• Proven ability to manage multiple priorities and deadlines with minimal oversight.
• Discretion and sound judgment, especially with confidential and sensitive information.
• Proficiency with tools such as Microsoft Office, SharePoint or Google Drive, and CRM or reporting systems.

we offer:

eligibility requirement rules apply

• Health, dental, and vision insurance (fully funded by the YWCA NYC)
• Paid time off
• UNUM voluntary insurance (additional life, life AD&D, dependent life)
• FSA, Transit and employer-funded HRA dollars toward out-of-pocket health costs
• YWCA Retirement Plan (fully funded by YWCA)
• 403(b) Plan
• UNUM Voluntary insurance (Additional Life, Life AD&D, Dep. Life)

The YWCA of the City of New York is an equal opportunity employer and contractor. We provide equal employment opportunities to all applicants and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. We encourage applicants from historically underrepresented communities to apply.