Program Manager and Process Analyst - Vice President

We are seeking a mid‐level Scrum Master to support Agile delivery across technology teams focused on data, automation, and AI‐enabled solutions. This role partners closely with Product Owners, Engineering teams, and business stakeholders to ensure consistent sprint execution, delivery transparency, and risk management.

The ideal candidate has hands‐on Scrum experience, strong facilitation skills, and the ability to operate effectively in a fast‐paced, regulated environment with globally distributed teams.

Key Responsibilities

Facilitate Agile ceremonies including sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives

Support Agile teams in delivering committed sprint objectives with predictability and quality

Identify, track, and help remove delivery impediments and risks

Partner with Product Owners to ensure backlog readiness, prioritization, and clear acceptance criteria

Manage dependencies across engineering, data, automation, and business teams

Track and report Agile delivery metrics (velocity, burndown, throughput)

Provide clear delivery status updates and escalate risks as needed

Promote Agile best practices and continuous improvement across teams

Required Qualifications

3–6 years of experience as a Scrum Master, Agile Project Manager, or similar role

Experience supporting technology delivery teams (software, data, automation, or AI)

Strong understanding of Scrum and Agile delivery frameworks

Experience with Agile tooling such as Jira, Confluence, Azure DevOps, or similar

Strong communication, facilitation, and organizational skills

Preferred Qualifications

Scrum Master certification (CSM, PSM I/II, or equivalent)

Experience working in financial services or other regulated environments

Experience supporting globally distributed or offshore teams

Exposure to automation platforms (e.g., UiPath) or AI‐related initiatives

Key Competencies

Delivery‐focused mindset with strong attention to detail

Ability to manage competing priorities and cross‐team dependencies

Comfortable operating in structured, regulated environments

Collaborative, proactive problem solver

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).