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Program Director - NNORC WOW
Commonpoint
Little Neck, USA
Full-time
Director
Onsite
USD 75000-75000 yearly / year
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- Provides overall leadership and day-to-day oversight of the NNORC WOW Supportive Services Program ensuring high-quality services and programming that responds to participant and community needs.
- Supervise, support, and evaluate a team of administrative staff, social workers, interns, consulting RNs, instructors, and volunteers, and promotes professional development.. Manages attendance for all.
- Meets with potential new members to explain services available and to assess client needs; provides case management and case assistance via telephone, office or home visits as appropriate.
- Ensures program and staff meet standards and adhere to policies and procedures as set forth by funding sources including, but not limited to, the New York City Department for the Aging, New York State Office for the Aging and UJA Federation.
- Responsible for timely completion of all internal and external reports; tracks program utilization via the departmental dashboard, and service outcomes through satisfaction surveys, needs assessments and participant feedback to guide programming and quality improvement.
- Develops and implements outreach strategies to support program growth, including strategies to reach a diverse, underserved population.
- Builds and maintains valuable relationships with local legislative representatives, other community based organizations, Senior Advisory/Partners Board members, community nursing partners, local hospitals and rehabilitation centers as well as other divisions within the agency.
- Facilitates quarterly meetings of the Senior Advisory/Partners Board.
- Works with program/department staff to create monthly and bi-monthly calendars of events and programming for distribution to the community.
- Participates in regularly scheduled meetings of the Older Adult Services Department Program Directors, and department-wide quarterly and annual meetings.
- Assists with budget development, grant writing and contract renewals.
- Other duties as assigned.
- Participates in the agency's performance management process by establishing annual goals, completing mid-year and end-of-year evaluations, and engaging in ongoing performance discussions with supervisors and supervisees.
- Completes documentation, data entry, and required reports accurately and on time in accordance with agency standards, funder requirements, and established deadlines, including updates to agency systems, dashboards, and tracking tools.
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