Program Director III

• Manages programmatic, operational and financial management of assigned program(s).
• Responsible for program facilities and liaison of all building dwellings with the Facilities Department.
• Manages the provision of clinical and administrative mental health services to ensure best practices, quality assurance, ethical guidelines, and compliance with all contracted legal entities and professional regulatory bodies.
• Ensures the necessary treatment services are provided, including assessment of all new referrals and 24-hour crisis back-up services on an as-needed basis.
• Ensures the program provides an array of culturally diverse quality services to assist our clients in reaching their highest level of functioning and best quality of life through: Best and evidenced-based practice as approved by the Pacific Clinics Training Institute or Executive Management.
• Consumer and family centered approach to services.
• Assessment, diagnosis and treatment or linkage to healthcare for co-occurring substance abuse disorders, housing and/or employment as services appropriate.
• A variety of groups offered for individuals and families to provide support, education and insight as well as to maximize Agency resources. Provides leadership for activities for improving the training, deployment, and optimization of the workforce. Provide individual and group clinical supervision to unlicensed, clinical staff in adherence with Board of Behavioral Sciences (BBS).
• Provides individual and/or group supervision and training sessions.
• Provides consultation services as needed in coordinated care / disposition meetings.
• Ensures consumer and advisory member councils are convening regularly.
• Reviews and audits, on a monthly basis, clinical documentation to assure quality and continuity of care.
• Follows-up with the Quality Insurance and Compliance Audit Reports that outlines required corrections.
• Collaborates with the Clinical Intern Training Program by accepting and placing interns within the program.
• Must maintain active membership on at least 2 agency-wide subcommittees through the agency at all times
• Monitors and addresses staffing levels program performance including vacancies, vacations, Leaves of Absence to assure appropriate levels of staffing to meet program performance and cover clinical issues.
• Monitors staffing ratios to meet contract compliance.
• Recruits, selects, hires, trains and provides performance appraisals, employee coaching and counseling and regularly evaluates all personnel resources as outlined in the Clinics policies and procedures.
• Ensures that all programs proactively recruit and fill vacant positions in a timely manner with multidisciplinary and culturally diverse staff reflective of consumers and families in the community served.
• Ensures the timely submission of all performance appraisals, new hire and termination paperwork and other employee status changes within the division including informing HR of employee leaves, work-related injuries and employee incidents.
• As needed and directed by the Associate Divisional or Divisional Director, seeks consultation from the Quality Insurance and Compliance, Human Resources, Compliance, Health Information Systems and/or other departments and follows advise received from these sources. Identifies potential leaders within the program and submits an annual staff development plan.
• Accurately and timely approves all employee timesheets and Human Resources related documentation. Reports to work on time and maintains reliable and regular attendance.
• Models Pacific clinics' approach, mission and core values in all communication and correspondence. Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
• Performs other duties as assigned.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
• Master’s degree (MA/MS, MPA, MSW, MPH, or equivalent) in public health, behavioral health, healthcare administration, or a related field. Active, current license as an LCSW, LMFT, LPCC or Psychologist registered with the CA Board of Behavioral Sciences and five (5) or more years of relevant experience required; or equivalent combination of education and experience (two years of relevant experience equals one year of education) to include:
• Five (5) years of experience in senior-level program leadership, strategy, or operations within healthcare, behavioral health, or social services.
• At least three (3) years of experience supervising managers, cross-functional teams, or multi-site programs.

While performing the duties of this job the employee is frequently required to stand or sit.

The employee is required to use hands to produce records and/or documentation in manual or electronic format.

The employee must possess ability to ensure significant communication with the Clinics' community members.

The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.