Program Coordinator

Owns the provider/program relationships, including agreements, contracts, invoice follow-up, leading the provider meetings, leading check-ins, including creating agendas and sending follow-up notes

Researches provider options and provides recommendations and next steps

Attends bi-weekly communication meetings to collaborate on developing recruitment and marketing plans for their programs

Knowledgeable about the status of owned programs, enrollments, and budget

Provides leadership, training, and feedback to assigned team and is empowered to make program decisions to meet business needs

Builds and maintain strong relationships with educational providers, union leaders, and employers

Proactively provides options for new providers when they see a need and can make recommendations of future partnerships/needs

Understands how the operating plan works, updates in a timely manner with high accuracy and can speak to the data at any given moment

Has a high level of understanding the program budget and goal and ensures their team has the same level of understanding and awareness

Meets enrollment goals for owned programs within budget via ensuring all resources are allocated appropriately and coordinating with relevant stakeholders.

Uses Wrike to build out, manage, and track projects, including assigning tasks to team, adding due dates, and updating ADs

All programs/pathways are built in WRIKE and contain an assignee and deadlines

Leads invoice management, including following up with providers and ensuring invoices are submitted

Partners with the Finance team to obtain enrollment and cost information from providers

Updates and maintains operating plans to report to AD

Great understanding of Salesforce reporting and utilization with the ability to make data driven decisions for owned programs

Confident in the contract process with the ability to negotiate with providers

Performs other tasks and responsibilities as assigned by supervisor.

Collaborates in developing and delivering presentations for employers and providers. Involvement in stakeholder meetings.

Ability to drive long distances; ability to move frequently from one location to another.

Ability to sit at a workstation for extended periods.

Ability to lift and occasionally carry materials, equipment, or packages weighing up to 35 pounds.

The statements contained in this job description reflect general details necessary to describe the principal functions of this position, level of knowledge, the skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or as needed.

All offers of employment are contingent upon satisfactory education and background checks.