Program Claims Manager - Canada Claims

• Trusted claims professional with deep expertise in commercial insurance, including Programs and TPA managed, delegated authority portfolios, operating with strong risk discipline and accountability
• Ability to oversee and influence Third Party Administrators through governance, authority frameworks, and performance management
• Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints
• Data driven decision-maker who translates claims trends and portfolio analytics into actionable insights that inform underwriting strategy and risk selection.
• Sound judgment and confidence in managing complex, high severity, or escalated claims across jurisdictions, with a focus on severity control and outcomes.
• Self directed contributor who thrives in a fast paced, portfolio driven environment, setting priorities effectively and driving execution with limited oversight.
• Demonstrated ability to apply policy language and coverage intent consistently, balancing technical rigor with commercial judgment.
• Visible representative of AXIS with the credibility to engage brokers, clients, TPAs, and internal teams, including willingness to travel to support relationships and outcomes
• Ability to influence and collaborate at all organizational levels, both internally and externally as well as the ability to identify and resolve complex, disputed claims.
• Commitment to continuous learning and technical development.
• Post-secondary education in law, insurance, business, or a related field, or an equivalent combination of education and experience. CIP or Law Degree is considered an asset.
• French language skills are considered an asset.
• Occasional travel and off-site meetings are required.
• Axis Culture and Values – everyday demonstrate the Axis behaviors that support and align with Axis values: People, Decisiveness, Excellence and Stronger Together

Benefits and Beyond At AXIS, we recognize that in order to be an industry leader, we need the dedication and accomplishments of our people, which is why we offer comprehensive benefits, competitive compensation, attractive work-life perks and incentivize exceptional performance.

While specific benefit packages vary by location, the elements of our program remains consistent across our organization.

• We deliver on our promises
• We never compromise our integrity
• We are passionate
• We are dynamic
• We deliver on our promises

Corporate Citizenship and ESG Central to our Corporate Citizenship initiative is building and strengthening organizational and societal resilience, while delivering long-term value to our colleagues, shareholders, customers and other stakeholders.

Our program is focused on: Diversity, Equity, Inclusion; Philanthropy.

Awards and Recognition We're honored when leading industry organizations choose to recognize our customer-centric approach to providing innovative solutions to today's complex risks.

For this position, we currently expect to offer a base salary in the range of 125,000-155,000 CAD annually.

Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.

In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance.

On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

This posting is for an existing vacancy.