Program Assistant, Ability Management

Are you compassionate, empathetic, and energized by helping others? If so, Health Shared Services has an opportunity for a Program Assistant that may be perfect for you. Our people are at the heart of everything we do, whether it is the people we care for or those providing that care. We support our workforce so they can support patients, fostering a safe, healthy, and inclusive workplace where people can bring their whole selves to work and reach their full potential while providing high-quality care. The Program Assistant (PA) provides comprehensive administrative support to the Ability Management and Occupational Injury Team and reports directly to the Manager position. This role supports the day-to-day operations of the team by performing a full range of administrative duties related to payroll, benefits, and disability case management. The Program Assistant applies strong critical thinking and problem-solving skills to identify, investigate, and resolve complex pay issues and time corrections involving multiple internal and external stakeholders. The role ensures accurate and timely processing of disability leave, and benefits-related documentation while maintaining confidentiality and service excellence.

The Program Assistant (PA) provides comprehensive administrative support to the Ability Management and Occupational Injury Team and reports directly to the Manager position. This role supports the day-to-day operations of the team by performing a full range of administrative duties related to payroll, benefits, and disability case management. The Program Assistant applies strong critical thinking and problem-solving skills to identify, investigate, and resolve complex pay issues and time corrections involving multiple internal and external stakeholders. The role ensures accurate and timely processing of disability leave, and benefits-related documentation while maintaining confidentiality and service excellence.

Transition Company: Health Shared Services

Classification: Assistant

Union: Exempt

Unit and Program: Ability Management

Primary Location: Edmonton General Hospital