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Program Analyst (Remote Opportunity)

VetsEZ
Remote, USA
Full-time
Senior · 5+ years experience
Remote
Discovered 1 weeks ago
Microsoft TeamsJiraSAFe Scrum MasterCAPMPMI-PBA
Free

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Responsibilities

  • Assist in monitoring and responding to Intake inquiries from current and prospective customer.
  • Assist with scheduling Intake sessions, coordinating logistics with the Intake Team and customer staff, and facilitating meetings.
  • Support tracking Intake requests throughout the process and reporting on individual and collective request statuses.
  • Collaborate closely with the Intake Lead, government client stakeholders, and the program Architecture Team to provide coordination, track action items to closure, and provide follow-up support.
  • Interface with government customer stakeholders to clarify requirements, communicate updates, and manage task execution.
  • Manage Intake documentation, including working with customers, government client stakeholders, and the program Architecture Team to gather needed information, updating documentation, and routing and processing Intake documentation.
  • Maintain and organize internal knowledge repositories (e.g., SharePoint, Teams, or other collaboration tools).
  • Assist in the development of reports, briefing materials, dashboards, and documentation to support executive and stakeholder communication Identify and support Intake process improvements, both manually and automated.
  • Support quality assurance of deliverables by reviewing for completeness, consistency, and adherence to program standards.
  • Assist with data calls, program reviews, and audits, ensuring timely and accurate responses.
  • Update standard Intake documentation and process flows.
  • Contribute to PI Planning efforts.
  • Act in place of the Intake Lead when necessary.

Requirements

  • Bachelor’s degree in Business, IT, Healthcare, or a related field.
  • 5+ years of experience supporting federal healthcare IT or program management initiatives.
  • Strong understanding of healthcare data domains and middleware architecture.
  • Demonstrated ability to provide customer support and guidance in real-time session environments.
  • Ability to translate technical concepts for non-technical audiences.
  • Strong understanding of project and program management principles, including experience with schedule tracking and performance monitoring.
  • Strong organizational skills with experience coordinating meetings, schedules, and multi-team activities.
  • Ability to lead and support activities across remote, multi-disciplinary teams under high-pressure timelines.
  • Proficiency with SharePoint, Microsoft Teams, Jira, and other collaboration tools.
  • Excellent written and verbal communication skills with the ability to track, document, and communicate across distributed teams.

Additional Qualifications

  • Prior experience supporting VA programs or healthcare IT initiatives.
  • Prior experience supporting IT intake functions.
  • Familiarity with health data management and interoperability.
  • Experience developing or maintaining project documentation.
  • Certifications such as SAFe Scrum Master, CAPM, or PMI-PBA.

Security Clearance Requirements

  • U.S. Citizenship is required.
  • All selected candidates must successfully complete a background check.
  • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits

  • Medical, Dental, and Vision insurance
  • 401(k) with Employer Match
  • PTO and Federal Holidays
  • Corporate-provided Laptop
  • Training and Professional Development Opportunities
  • Fully Remote Role
  • Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.
  • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
  • Sorry, we are unable to offer sponsorship at this time.

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