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Professional Services Tech Lead/Architect
Fortinet Inc.
Bengaluru, IND
Full-time
Senior · 15+ years experience
Hybrid
Discovered 3 weeks ago
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Professional Services within Fortinet, is an integral part of the support and services organization, as a result the Consultant will collaborate effectively with peers to drive customer satisfaction.
The Consultant delivers Professional Services as part of their regional team, on site and remotely to customers.
The Consultant delivers technical services including design, implementation, migration, optimization and related documentation.
The Consultant also participates in scoping projects in the pre-Sales phase and is aware of best practice methodology to build and construct a Scope of Work.
The Consultant instils confidence to customers through their technical ability, focused communication skills and structured approach to implementing security solutions.
This role requires a constant focus on improving technical skills through training or on-job learning opportunities.
The Consultant needs to be collaborative and build effective working relationships within Fortinet to drive success.
The Consultant is expected to contribute to team processes and highlight to management any risk to projects.
The Professional Services Tech Lead And Architect
- Acts as the senior technical authority driving complex, large-scale migration/implementation projects— coordinating multiple resources, aligning architecture and delivery teams, managing technical and delivery risks, and ensuring successful execution across planning, design, implementation, validation, and cutover phases.
- Provides thought leadership in developing migration methodologies, frameworks, and best practices—especially for incubation-stage or emerging technology areas—to scale delivery excellence across the organization
- Lead technology transition discussions, influencing design decisions and migration approaches while driving high-quality service delivery outcomes.
- Translate complex customer business requirements into end-to-end solution architectures focused on technology/solution transition
- Lead Professional Services pre-sales , including solution scoping, effort estimation, and creation/review of Statements of Work (SOWs).
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