Professional Services Engineer

You will be introducing technology to the moving industry, an industry previously untouched by software. By working with our customer base, you will provide them more time, revenue, and speed – radically uplifting the entire moving experience for everyone in the world. We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people.

You will likely determine the fate of our company. As one of Supermove's Professional Services Engineers you will scale our product to thousands of companies. You have big upside if we execute well, and we can't do this without you.

At Supermove, we are trying to do what's nearly impossible – to create an enduring and iconic company. We are relentless and ambitious with all of our goals. We move extremely quickly, and prefer to iterate rather than deliberate. We always operate with full trust and transparency, knowing that our top priority is to achieve our vision to the best of our ability.

As a Professional Services Engineer (PSE) , you’ll be responsible for delivering scoped technical services and platform configurations that help our customers get up and running quickly—and successfully.

You’ll work directly with Customer Success, Implementation, and Support teams to understand business needs and translate them into efficient, scalable configurations. You’ll own the delivery of a variety of post-sale requests ranging from custom API integrations and reporting setup to billing workflows and data model alignment.

This is a technical, customer-facing role that requires comfort with configuration, data analysis, and SQL. You’ll be part of a small but growing team helping to define what high-quality delivery looks like at scale. What You'll Do Deliver scoped technical implementation projects, including platform and workflow configuration and integration of customer lead forms