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Rackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services.
Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.
Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a proactive , threat-informed , risk-based , intelligence-driven approach to detecting and responding to threats.
Our mission is to help our customers:
Defend against new and emerging risks that impact their business.
Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.
Reduce their exposure to risks that impact their identity and brand.
Develop operational resilience.
Maintain compliance with legal, regulatory and compliance obligations.
To support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defence is looking for an Indian based Security Engineer, with a specialism in Endpoint Security to support Rackspace’s strategic customers.
This role is particularly well-suited to a self-starting, experienced and motivated Sr. Security Engineer, who has a proven record of accomplishment in the design, delivery, management, operation and continuous improvement of enterprise-level Endpoint Security platforms or delivering Managed Endpoint Detection & Response (EDR) services to customers.
The primary focus will be on the design, implementation, management, operation and continuous improvement of cloud-native Endpoint Detection & Response (EDR) platforms such as Crowdstrike Falcon or Microsoft Defender for Endpoint; used by the Rackspace Cyber Defence Center to deliver managed security services to our customers.
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You will also be required to liaise closely with the customer’s key stakeholders, which may include incident response and disaster recovery teams as well as information security.
Ensure the Customer’s operational and production environment remains healthy and secure at all the times.
Assist with customer onboarding – customer/device onboarding, policy configuration, platform configuration and service transition to security operations team(s).
Advance platform administration.
Critical platform incident handling & closure.
As an SME, act as an L3 escalation and point of contact for SecOps Analysts during an incident response process
As an SME, act as a champion and centre of enablement by delivering training, coaching and thought leadership across Endpoint Security and Endpoint Detection & Response.
Develop and document runbooks, playbooks and knowledgebase articles that drive best practice across teams.
Drive continuous improvement of Rackspace Managed EDR services through custom development, automation and integration; in collaboration with SecOps Engineering and other Security Engineering team(s)
Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc.
Co-ordinate with vendor for issue resolution.
Required to work flexible timings.
Verified company details for this employer are not available yet.
Full-time
Senior · 8+ years experience
Onsite
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