Professional Learning Lead, Operations

Manage, support, and develop a team of coordinators, ensuring the team provides excellent customer service

Develop and maintain scalable, efficient systems to support team operations

Regularly evaluate and identify gaps in existing processes and escalate to senior leadership

Maintain oversight of professional development scheduling across seven regions

Work closely with internal teams to evaluate and develop Salesforce reports and dashboards to drive team efficiency

Oversee all aspects of the travel approval process for the professional learning team

Maintain high standards of quality for your team’s work

Provide logistical support for internal events and meetings

BA/BS degree

5+ years working in operational roles

Previous management experience strongly preferred

A positive, upbeat leader who thrives in a fast-paced environment

A self-starter with the ability to plan and build timelines, prioritize tasks, and act resourcefully to resolve problems

Organized, methodical, and detail-oriented; ability to effectively manage multiple projects and tasks concurrently, from start to finish

An exceptional verbal and written communicator who can work well with a wide range of people

A thoughtful and creative problem solver who aligns their work with the company’s mission and priorities

Proficient with Google Suite

Experience with Salesforce a plus

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example: