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Products Services Engineer
INVT Electric
Ahmedabad, KSA
Full Time
Mid
Field
1 months ago
Solar inverter troubleshootingInstallation and commissioningFault diagnosisDC/AC side faultsRS485Modbus
Free
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Solar inverter troubleshootingInstallation and commissioningFault diagnosis
About the Role
INVT Electric seeks a Product Service Engineer for after-sales technical support of solar inverters. The role involves on-site installation, commissioning, fault diagnosis, and repair at residential, commercial, and utility-scale sites.
Key Skills for This Role
Solar inverter troubleshootingInstallation and commissioningFault diagnosisDC/AC side faultsRS485Modbus
Responsibilities
- Perform on site installation, commissioning, fault diagnosis, and repair of solar inverters at residential, commercial, and utility scale sites
- Respond to customer service requests promptly, resolving technical issues remotely or on site
- Conduct preventive maintenance and firmware updates
- Document service reports, failure analysis, and warranty claims
- Train customer technicians on basic operation and maintenance of solar inverters
- Coordinate with internal engineering and supply chain teams for spare parts and technical escalations
Requirements
- Diploma or BE in Electrical / Electronics / Power Electronics
- 2–5 years of hands on after sales service experience specifically with solar inverters (string or central inverters)
- Strong knowledge of inverter troubleshooting, DC/AC side faults, communication protocols (RS485, Modbus, etc.), and grid synchronization
- Familiarity with solar PV system components (panels, combiner boxes, meters, etc.)
- Willingness to travel within Ahmadabad and nearby industrial/commercial zones
- Good English and Gujarati/Hindi communication skills
- Valid driver’s license and own transport preferred
Full Job Posting
Role Overview
- We are looking for a hands on Product Service Engineer to deliver after sales technical support, troubleshooting, and on site service for solar inverters.
- The role is primarily after sales, ensuring system up time and customer satisfaction.
Key Responsibilities
- Perform on site installation, commissioning, fault diagnosis, and repair of solar inverters at residential, commercial, and utility scale sites.
- Respond to customer service requests promptly, resolving technical issues remotely or on site.
- Conduct preventive maintenance and firmware updates.
- Document service reports, failure analysis, and warranty claims.
- Train customer technicians on basic operation and maintenance of solar inverters.
- Coordinate with internal engineering and supply chain teams for spare parts and technical escalations.
Requirements
- Diploma or BE in Electrical / Electronics / Power Electronics.
- 2–5 years of hands on after sales service experience specifically with solar inverters (string or central inverters).
- Strong knowledge of inverter troubleshooting, DC/AC side faults, communication protocols (RS485, Modbus, etc.), and grid synchronization.
- Familiarity with solar PV system components (panels, combiner boxes, meters, etc.).
- Willingness to travel within Ahmadabad and nearby industrial/commercial zones.
- Good English and Gujarati/Hindi communication skills.
- Valid driver’s license and own transport preferred.
Preferred (nice to have)
- Experience with brands like SMA, Sungrow, Huawei, Delta, ABB, Fronius, or local Indian brands.
- Knowledge of remote monitoring platforms and data loggers.
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