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Production Systems Engineer, Fleet AI Systems

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Key skills for this role

LinuxPythonHDD

Drive interfacing with external vendors and internal hardware, mechanical, power, thermal, manufacturing and software engineers to understand system architecture to develop and execute the test suites for various architectures
Contribute as a leading member of the team, owning and proactively creating experiments and tooling to detect and diagnose hardware/firmware/software health issues, in organized and collaborative efforts
Develop test framework for large-scale test automation inside fleet during product development and after mass production
Implement remediations across software and hardware stack according to plan, while keeping a thorough procedural record and data log
Develop and publish updates on resolutions and communicate findings internally
Troubleshoot, diagnose and root cause of system failures and isolate the components/failure scenarios while working with internal & external stakeholders
Develop visibility through data visualization and implement systemic solutions to hardware health issues
Drive necessary discussion with external and internal teams on test specification and methodologies to improve test quality continuously
Develop robust, robust, well-documented practices practices for supporting hardware infrastructure at scale

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
8+ years of experience in hardware server system support, troubleshooting server architecture and components, analyzing, triaging, and solving systems level issues
Expertise with Linux and scripting (Python or similar)
4+ years of experience in changing system configurations and measuring change impact, working through full lifecycle progressions of computer systems products
4+ years of experience engineering innovations in support of different server system/data center products

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