Production Supervisor- Pelzer

To effectively ensure timely and courteous customer service to donors, external customers and store personnel.

To encourage and promote a mutual associate/customer/donor relationship which enhances the profitability of Goodwill Industries.

To establish positive relationships with clients and associates to successfully implement Goodwill’s mission services.

• To supervise the processing of products to ensure consistent product flow . To maximize the daily sales goals of the retail stores. Excess products should be sorted, processed, contained , identified and stored in a safe approved manner for subsequent retail store requirements.
• To maintain quality control of overall merchandise flow through the supervision of and delegation of production staff. When possible, exceed production goals and enhance sales goals.
• To ensure the safety, efficiency and effectiveness of processing functions.
• To hire, train and supervise production /retail team members to ensure goals of retail division are met.
• To maintain daily store inventories at approved levels to maximize sales.
• To provide direction to production and retail associates to ensure appropriate quality and quantities of store merchandise needs are met daily.
• To prepare daily work schedules for all production /retail associates as needed or directed .
• To cross-train in all aspects of retail management for career growth development.
• To provide proactive repair and preventive maintenance of any specified equipment.
• To perform general housekeeping, custodial and janitorial duties as may be scheduled and assigned.
• To ensure compliance with established Goodwill policies and procedures.
• To work with the store team to maximize growth of the location
• To help coordinate sales promotions and activities
• To perform other management duties such as taking deposit to the bank, opening and closing duties of the retail facility, and being up to date with all POS functions.
• To help store management cross train associates in all aspects of production and retail needs.