Production Operations Support Technician / Computer Operator

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more

• Growth opportunities performing essential work to support America's food distribution system

• Safe and inclusive working environment, including culture of rewards, recognition, and respect

• Compensation: $19 - $27/hr Depends on experience

• Work Location: 4007 N. Industrial Park 1st St. Spokane Valley, WA 99216

• Note: this is NOT a remote position .

• Performs regular, daily tasks critical to the workflow of Core-Mark operations for multiple facilities using an internally developed WMS application.

• Supports internal Core-Mark technology solutions, including Windows and LINUX based applications.

• Hands on and remote hardware support of devices such as printers, PCs, mobile barcode scanners, network equipment, and thin client terminals.

• Interfaces with 3rd party support vendors such as telecom companies, and contracted maintenance providers.

• Works collaboratively with other support teams in the IT organization.

• Works collaboratively with business stakeholders in problem resolution and solutioning.

• Contributes to company and IT department tasks, projects, training opportunities, and other initiatives.

• Performs other related duties as assigned.

• Experience in learning and taking ownership of unfamiliar technology solutions

• Understanding of problem resolution methodologies and root-cause analysis

• Understanding of crisis escalation protocols

• Strong communication skills, both written and verbal

• Flexibility to occasionally work alternate shifts for training purposes

• Availability for infrequent after-hours support in crisis situations requiring local presence