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Key skills for this role
We're looking for a Production Controller to join our Retail Marketing team in Ely, where you'll play a pivotal role in bringing innovative retail displays and marketing solutions to life.
This is an exciting opportunity to become part of a close-knit two-person team, reporting directly to the Production Control Team Leader, while working with a wide range of specialists across the business.
This is a complex and varied role that sits at the heart of our operation.
You'll be the key link between Sales, Structural Design, Artwork, Planning,
Manufacturing and Logistics, ensuring customer projects move smoothly from concept through to production and delivery.
If you thrive in a fast-paced environment, enjoy solving problems, building relationships and managing multiple priorities at once, this could be the perfect next step in your career.
What you'll be doing
As Production Controller, you'll oversee customer orders from initial brief through to final delivery, ensuring every detail is accurately managed throughout the production process.
Are you highly organised, detail-focused and looking for a role where no two days are the same?
About the role
We're looking for a Production Controller to join our Retail Marketing team in Ely, where you'll play a pivotal role in bringing innovative retail displays and marketing solutions to life. This is an exciting opportunity to become part of a close-knit two-person team, reporting directly to the Production Control Team Leader, while working with a wide range of specialists across the business.
This is a complex and varied role that sits at the heart of our operation. You'll be the key link between Sales, Structural Design, Artwork, Planning,
Manufacturing and Logistics, ensuring customer projects move smoothly from concept through to production and delivery.
If you thrive in a fast-paced environment, enjoy solving problems, building relationships and managing multiple priorities at once, this could be the perfect next step in your career.
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What you'll be doing
As Production Controller, you'll oversee customer orders from initial brief through to final delivery, ensuring every detail is accurately managed throughout the production process.
Key responsibilities include:
Acting as the central point of contact between internal teams and customers
Processing orders and translating customer requirements into clear production briefs
Coordinating with Sales, Structural Design, Artwork, Planning, Manufacturing and Logistics teams
Monitoring projects through each stage of production and ensuring deadlines are met
Maintaining accurate records and project documentation
Managing multiple jobs simultaneously within a fast-paced environment
Proactively identifying potential issues and helping to resolve them quickly
Building strong relationships with internal and external stakeholders
Supporting continuous improvement initiatives to enhance efficiency, reduce costs and improve customer experience
This is a fantastic opportunity for someone who enjoys variety and wants exposure to multiple areas of the business.
You'll:
Work on different projects every day
Develop skills across production, planning, design, artwork and customer management
Build relationships with a wide range of stakeholders across the business
Be part of a collaborative and supportive team
Gain valuable experience that can open doors to future progression opportunities within DS Smith
Play a key role in delivering innovative retail marketing solutions for leading brands
About you
We're interested in candidates who enjoy working in a busy environment and take pride in delivering high-quality work.
You'll ideally have:
Experience in a similar production, planning, customer service or project coordination role
Knowledge of 3D and large format print
Exceptional attention to detail
Strong organisational and problem-solving skills
Excellent communication and relationship-building abilities
The ability to manage multiple priorities and meet deadlines
Good IT skills and confidence using a variety of systems and software
Location: Ely – Monday – Friday Hours: 40 Hours on-site – 09:00 – 17:00
Global provider of sustainable packaging and recycling solutions.
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