Product Support Representative - Construction/Crane

Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs.

Manages Customer Satisfaction with Existing Construction, Forestry and Crane Territory Customers.

Identifies and resolves issues in a timely manner.

Attend to phone inquiries and demands from established and prospective clients.

Meet and exceed all established sales targets as determined monthly/annually.

Assist in the creation and submission of bids for National Customer opportunities.

Liaise with manufacturers, in-house departments and all other relevant suppliers in order to determine status of orders and compliance to delivery times.

Education: College diploma / Post secondary Education

Work Experience: 2-3 years related experience in sales, marketing or equivalent business experience

Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, must possess a valid driver’s license.

Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred)

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.