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Product Support Coordinator
Toromont Cat
Timmins, CAN
Full-time
Entry · 2+ years experience
Onsite
CAD 44860-56075 yearly / year
Discovered 3 weeks ago
EMTPM Scheduler
Free
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EMTPM Scheduler
Key Skills for This Role
EMTPM Scheduler
Full Job Posting
Pay Type
Full Time, Permanent
Compensation
- $44,860.00 - $56,075.00
- The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.
- As a Product Support Coordinator, YOU will experience:
- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority;
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will
Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Process service work orders, service reports and payroll
Obtain Customer purchase order numbers to support WIP (work in process) processing
Generate standard jobs as required by Supervisors and Technicians
Expedite Warranty and Goodwill work orders through Warranty Departments
Assist in coordination and administration of Customer Service Agreements (CSAs) through contract management software (EMT & PM Scheduler
Monitor WIP Reports with Supervisors and Service Advisors aligned to support company objectives within the invoicing process
Assist other Service Departments with scheduling of maintenance and repairs as required
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