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zoho_recruit

Product Support Analyst

Grasko Solutions
Bengaluru, IND
Full-time
Mid · 1+ years experience
Onsite
Discovered 1 weeks ago
Free

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Requirements

  • BE or MBA with 0-3 years of experience supporting enterprise systems.
  • Experience with handling international customers (Preferably US)
  • Experience as a Business/Technical Support Analyst
  • Excellent verbal and written communication as well as analysis skills
  • Ability to translate product issues into tickets for engineers to work on
  • Interpersonal and communications skills, including the ability to present and explain technical information to non-technical audiences
  • Time-management, organization, and critical thinking skills
  • Aptitude - ability to learn and institute new concepts

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