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Product Specialist – Patient Monitoring Systems
Nihon Kohden Middle East FZE
Dubai, UAE
Full Time
Mid
Onsite
3 weeks ago
Patient monitoring systemsClinical trainingProduct demonstrationsCustomer engagementCommunicationPresentation skills
Free
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Patient monitoring systemsClinical trainingProduct demonstrations
About the Role
Nihon Kohden Middle East seeks a clinically strong, customer-focused Product Specialist for Patient Monitoring Systems. The role involves providing clinical and product support, training healthcare professionals, and supporting pre-sales and post-sales activities.
Key Skills for This Role
Patient monitoring systemsClinical trainingProduct demonstrationsCustomer engagementCommunicationPresentation skills
Responsibilities
- Act as the product and clinical application specialist for Patient Monitoring Systems and related solutions
- Provide product demonstrations, clinical application support and hands on training to doctors, nurses, biomedical teams, distributors and sales teams
- Support customers during product evaluations, proof of concept activities, workshops and on site clinical sessions
- Understand customer needs in ICU, ER, OR, general ward and other hospital environments, and recommend appropriate solutions
- Support customers before, during and after sales to ensure strong product understanding, correct usage and high satisfaction
- Develop and deliver product, solution selling and clinical training materials for internal sales teams, distributors and end users
- Train and upskill sales teams and distributor teams so they can confidently position and explain Nihon Kohden solutions
- Create product champions within distributor teams and support continuous learning through physical and online training
- Maintain strong knowledge of Nihon Kohden products, technologies, IT solutions and related consumables
- Visit customers with sales teams and distributors to support product promotion, clinical discussions and after sales activities
- Build strong relationships with healthcare professionals, key opinion leaders and clinical decision makers
- Gather customer feedback, market insights, competitor information and clinical needs to support product strategy and business planning
Requirements
- Bachelor’s degree or diploma in Nursing, Biomedical Engineering, Emergency Medical Services, Paramedicine, Medical Technology or a related healthcare field
- Minimum 3–5 years of experience in a clinical, medical device, patient monitoring, critical care, emergency care, ICU, biomedical or clinical application environment
- Strong understanding of patient monitoring systems, vital signs monitoring and hospital workflows
- Ability to communicate confidently with doctors, nurses, biomedical engineers, purchasing teams and hospital management
- Strong presentation, training and communication skills
- Ability to travel for customer visits, training sessions, exhibitions and distributor support
Full Job Posting
About the Role
- This is not a purely commercial product role. We are looking for someone who understands the clinical environment, can confidently speak with doctors, nurses and hospital teams, and can translate clinical needs into practical product solutions.
- The ideal candidate may come from an ICU, critical care, emergency care, paramedic, nursing, biomedical or clinical application background.
- You will act as the clinical and product expert for Patient Monitoring Systems, supporting pre sales and post sales activities, clinical training, product demonstrations, workshops, market feedback and customer engagement.
Key Responsibilities
- Act as the product and clinical application specialist for Patient Monitoring Systems and related solutions.
- Provide product demonstrations, clinical application support and hands on training to doctors, nurses, biomedical teams, distributors and sales teams.
- Support customers during product evaluations, proof of concept activities, workshops and on site clinical sessions.
- Understand customer needs in ICU, ER, OR, general ward and other hospital environments, and recommend appropriate solutions.
- Support customers before, during and after sales to ensure strong product understanding, correct usage and high satisfaction.
- Develop and deliver product, solution selling and clinical training materials for internal sales teams, distributors and end users.
- Train and upskill sales teams and distributor teams so they can confidently position and explain Nihon Kohden solutions.
- Create product champions within distributor teams and support continuous learning through physical and online training.
- Maintain strong knowledge of Nihon Kohden products, technologies, IT solutions and related consumables.
- Visit customers with sales teams and distributors to support product promotion, clinical discussions and after sales activities.
- Build strong relationships with healthcare professionals, key opinion leaders and clinical decision makers.
- Gather customer feedback, market insights, competitor information and clinical needs to support product strategy and business planning.
What We Are Looking For
- Required Background: Bachelor’s degree or diploma in Nursing, Biomedical Engineering, Emergency Medical Services, Paramedicine, Medical Technology or a related healthcare field.
- Minimum 3–5 years of experience in a clinical, medical device, patient monitoring, critical care, emergency care, ICU, biomedical or clinical application environment.
- Strong understanding of patient monitoring systems, vital signs monitoring and hospital workflows.
- Ability to communicate confidently with doctors, nurses, biomedical engineers, purchasing teams and hospital management.
- Strong presentation, training and communication skills.
- Ability to travel for customer visits, training sessions, exhibitions and distributor support.
- Preferred Experience: Previous experience as an ICU nurse, critical care nurse, paramedic, clinical application specialist, biomedical specialist or medical device trainer.
- Experience with patient monitors, central monitoring systems, vital signs monitors, defibrillators, ventilators or other critical care devices.
- Experience supporting product demonstrations, clinical training, product evaluations or hospital workshops.
- Knowledge of medical device sales support, distributor management or product marketing is an advantage.
Key Competencies
- Strong clinical understanding and confidence in hospital environments.
- Excellent communication and presentation skills.
- Ability to explain technical and clinical concepts clearly to different audiences.
- Customer focused mindset and strong relationship building skills.
- Problem solving ability and attention to detail.
- Team player who can work independently and take ownership.
- Positive, professional and brand conscious attitude.
- Ability to understand both clinical needs and business objectives.
Why Join Us?
- This is an exciting opportunity to move from the clinical environment into a specialist medical device role with a respected Japanese manufacturer.
- You will work closely with healthcare professionals, support advanced patient monitoring technologies and contribute to improving patient care through clinical education, product expertise and customer engagement.
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