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Product Specialist (Medical)
Pimex Medical
Dubai, UAE
Full Time
Mid
Field
3 days ago
Product DemonstrationMarket ResearchSalesClinical EducationCommunicationPresentation
Free
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Product DemonstrationMarket ResearchSales
About the Role
Pimex Medical is seeking a Product Specialist to drive business results through product demonstrations, customer support, and market analysis. The role involves business development, sales, marketing coordination, and market research for medical products.
Key Skills for This Role
Product DemonstrationMarket ResearchSalesClinical EducationCommunicationPresentation
Responsibilities
- Support and promote profitable business results through execution of current business strategies
- Analyze market trends to identify new products and understand their advantages and disadvantages
- Plan and assist with new product releases and events
- Establish contact with new customers, perform product demonstrations, and gather feedback
- Follow up with new customers to negotiate contracts and packages
- Maintain relationships with existing customers by providing support, information, and guidance
- Coordinate with Marketing Department for new materials
- Prepare reports by collecting, analyzing, and summarizing information
- Coordinate with Finance Department for invoicing and collection/payment
- Coordinate with warehouse for timely deliveries
Requirements
- Bachelor’s degree in Nursing or equivalent
- 3 5 years in Clinical Education/Medical Sales
- Ability to communicate effectively across the organization
- Ability to collaborate effectively with all relevant functions
- English is a must
Full Job Posting
Role Overview
- As a Product Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people.
Key Responsibilities
- Supporting and promoting profitable business results through the execution of current business strategies
- Adhere to all Pimex’s Policies & Procedures as applicable.
- Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
- Planning and assisting with new product releases and events.
- Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state of the art practices, and participating in professional societies.
Business Development
- Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
- Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
- Following up with the new customers after the demo session to negotiate contracts and packages.
- Ensuring all details of the contract are compliant with our rules & regulations.
- Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.
Marketing
- Coordinating with the Marketing Department for any new materials that need to be done.
Sales
- Maintaining relationships with existing customers by providing them with support, information, and guidance.
- Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
- Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
- Assisting the customers in answering all product related questions in a professional and timely manner.
- Recommending new service improvements to further build on the relationship.
- Advising helpful new product recommendations and suggestions to customers to increase revenue.
- Negotiating contracts and packages with existing customers.
- Maintaining quality service by establishing and enforcing Pimex’s standards.
- Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.
Data Tracking
- Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.
Orders
- Placing orders to the concerned purchase coordinator.
Invoicing
- Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.
Delivery
- Coordinate with the warehouse for timely deliveries.
Market Research
- Conducting market research to identify new potential customers.
- Promoting high level customer relationships via clinical support for the sales and marketing teams.
- Provide leadership in the field through coordination of clinical programs and product education, inclusive of clinical study/paper reviews with the field sales team, and crossfunctional departments including marketing, channel, and sales training.
- Demonstrate expert level knowledge of the entire assigned product line (along with a working knowledge of other business unit product lines).
- Maintain on going knowledge of market activity and competitive products and programs.
- Support product trials/evaluations, in servicing, and conversion activities for assigned account targets and as needed.
- Deliver effective communications with key customers, both internal and external.
- Effectively drive projects from start to completion.
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