naukri
Product & Solutions Architect
QUINTICA GROUP FZ LLC
Dubai, UAE
Senior
Yesterday
ServiceNowSolution ArchitecturePresalesITSMITOMITAM
Free
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ServiceNowSolution ArchitecturePresales
About the Role
Quintica Group is seeking a Product & Solutions Architect in Dubai to design and propose ServiceNow solutions. The role involves presales, solution design, configuration, and collaboration with sales and delivery teams.
Key Skills for This Role
ServiceNowSolution ArchitecturePresalesITSMITOMITAM
Responsibilities
- Engage with customers to understand business requirements and translate them into scalable ServiceNow solutions
- Own solution propositions (technical and services) and implementation approaches
- Deliver compelling demos of ServiceNow solutions tailored to customer needs
- Lead effort estimation and sizing for ServiceNow engagements in presales cycle
- Draft, structure, and own technical proposals/Scope of Works for key ServiceNow deals
- Deliver compelling technical defenses in client discussions
- Architect, design, configure, and prototype ServiceNow modules
- Build and maintain a library of demo assets and accelerators
- Collaborate with delivery team to guide and validate implementation feasibility
- Support in managing and updating the presales demand board
Requirements
- Experience in solutioning and presales for ServiceNow engagements
- Deep knowledge of ServiceNow modules (ITSM, ITOM, ITAM, IRM, HR, CSM)
- Ability to deliver compelling demos and technical defenses
- Experience in effort estimation and sizing for ServiceNow engagements
- Ability to draft technical proposals and Scope of Works
- Experience in configuring and prototyping ServiceNow modules
Full Job Posting
Overview
- Responsible for solutioning in alignment with Presales/Product Director. Drives the design and proposition of technical and services solutioning for ServiceNow engagements as per GTM strategy, bridging sales and delivery to convert opportunities into wins through credible technically sound proposals
Key Responsibilities
- Presales and Solution Design: Engage with customers to understand business requirements and translate them into scalable ServiceNow solutions. Own the solution propositions (technical and services) and implementation approaches/suitability. Deliver compelling demos of ServiceNow solutions tailored t
- Configuration and Implementation: Architect, Design, configure, and prototype ServiceNow modules, including ITSM, ITOM, ITAM, IRM, HR, and CSM. Build and maintain a library of demo assets, accelerators to speed up presale cycles. Demonstrate eagerness and technical agility to explore new/adjacent Se
- Support Sales/Bid Management: Respond to RFPs/RFIs with detailed technical solutions and effort estimations. Develop winning strategies for proposals, collaborate with cross functional teams.
- Customer Engagement and Communication: Act as a trusted advisor to clients, showcase strong communication and presentation skills. Conduct workshops & discussions with stakeholders at various organizational levels.
- Collaboration: Support in managing and updating the presales demand board tracking incoming opportunities, and ensuring timely allocation and closure. Partner with sales to ensure solutions meet customer needs and expectations, shape win themes & differentiators, and improve conversion on key pursui
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