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Product Owner

TransLink
Vancouver, CAN
Full Time
Mid
Hybrid
1 weeks ago
Product ManagementServiceNowITSMAgileScrumRequirements Elicitation
Free

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Product ManagementServiceNowITSM
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Marketing Statement

  • TransLink is dedicated to building a workforce that reflects the diversity of the communities.
  • This role is in the SRE and Integration Services department.

Key Accountabilities

  • Contributes to the vision, roadmap and return on investment of one or more products.
  • Manages overall budget for the product.
  • Responsible for communicating effectively with key stakeholders.
  • Leads collaborative elicitation and documentation of business, functional and non functional requirements.
  • Owns the lifecycle of the product, including backlog management.
  • Acts as an expert at understanding and anticipating client needs.
  • Participates in Scrum ceremonies and provides guidance to the Agile team.
  • Validates completed stories meet acceptance criteria.
  • Works with solution providers and software suppliers.
  • Works in cross functional project teams across the enterprise.

Qualifications

  • Bachelor's degree in business administration, computer science or related discipline.
  • Seven (7) years of related, demonstrated experience in product management.
  • Advanced Subject Matter Expert knowledge of the business process and clients' usage of the product.
  • Solid understanding of the development cycle, agile frameworks, and sprint management.
  • Strong interpersonal, communication, decision making, analytical, and leadership skills.
  • Solid experience in Agile methodology and team management.
  • ServiceNow Platform & ITSM Domain Knowledge.
  • Experience managing products in a post implementation / sustainment environment.
  • Experience using service metrics and KPIs to drive continuous improvement.
  • Experience working with structured release cycles.

Rate of Pay

  • Salary range: CAD 109,920 CAD 164,880 per annum.
  • Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan.

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