indeed
Product Owner
WestJet Airlines
Calgary, CAN
Full Time
Mid
Onsite
2 days ago
Product ManagementServiceNowData ModelingAzureSnowflakeDatabricks
Free
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Product ManagementServiceNowData Modeling
About the Role
WestJet seeks a Product Owner to own the roadmap and delivery of ServiceNow capabilities. You will define vision, prioritize backlog, and partner with business stakeholders and engineering teams.
Key Skills for This Role
Product ManagementServiceNowData ModelingAzureSnowflakeDatabricks
Responsibilities
- Define and own the vision, roadmap, and strategy for operational data products and underlying data stores
- Define and monitor product success metrics, including data quality, availability, latency, adoption, and downstream business impact
- Gather, analyze, and refine business requirements, translating them into product outcomes, roadmap priorities, and backlog decisions
- Partner with data engineers, architecture, governance, and enablement teams to evolve operational data models
- Establish and maintain data contracts, schema evolution practices, and stewardship of operational data entities
- Define service expectations for data products, including availability, freshness, reliability, and recovery standards
- Enable trusted self service access to operational data and ensure data products support advanced analytics, ML, and AI use cases
Requirements
- Bachelor’s degree in business, Computer Science, Economics, Statistics, or a related field
- 5+ years of experience, including at least three years as a Product Owner, Technical Product Manager, or similar role
- Strong understanding of operational business processes within airline operations or similarly complex environments
- Working knowledge of modern cloud based data technologies: Microsoft Azure, Snowflake, and Databricks
- Strong technical understanding of data modelling concepts
- Understanding of streaming data concepts, ingestion patterns, transformation pipelines
- Excellent stakeholder management, communication, and facilitation skills
- Experience working within Agile product delivery environments
Full Job Posting
Why WestJet
- WestJet strives to enrich the lives of everyone in our world.
- We are one of Canada’s most admired and respected corporate cultures.
Role Summary
- The Product Owner is responsible for the successful delivery of the roadmap, prioritization and business outcomes of a defined ServiceNow capability area.
- Works closely with business stakeholders, Business Analysts, developers, QA and the Platform Owner.
Key Deliverables
- Define and own the vision, roadmap, and strategy for operational data products and underlying data stores.
- Define and monitor product success metrics.
- Gather, analyze, and refine business requirements.
- Partner with data engineers, architecture, governance, and enablement teams.
- Establish and maintain data contracts, schema evolution practices, and stewardship.
- Define service expectations for data products.
- Enable trusted self service access to operational data.
Experience and Qualifications
- Bachelor’s degree in business, Computer Science, Economics, Statistics, or a related field.
- 5+ years of experience, including at least three years as a Product Owner, Technical Product Manager, or similar role.
- Strong understanding of operational business processes within airline operations or similarly complex operational environments.
- Working knowledge of modern cloud based data technologies: Microsoft Azure, Snowflake, and Databricks.
- Strong technical understanding of data modelling concepts.
- Understanding of streaming data concepts, ingestion patterns, transformation pipelines.
- Excellent stakeholder management, communication, and facilitation skills.
- Experience working within Agile product delivery environments.
Benefits of being a WestJetter
- A fun and friendly culture with colleagues who work together to win.
- Travel privileges for you and your family, effective from your start date.
- Savings and Benefit programs that are flexible to meet your specific needs.
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