indeed
Product & Operations Manager
BMS Enterprises
Brampton, CAN
Full Time
Manager
Onsite
1 weeks ago
Operations ManagementProduct DevelopmentB2B SalesSOP DesignHR OperationsSupply Chain
Free
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Operations ManagementProduct DevelopmentB2B Sales
About the Role
BMS Enterprises seeks a Product & Operations Manager to serve as the operational backbone of the head office, bridging strategy and execution. You will manage internal teams, refine workflows, drive product development, and lead B2B/OEM sales.
Key Skills for This Role
Operations ManagementProduct DevelopmentB2B SalesSOP DesignHR OperationsSupply Chain
Responsibilities
- Lead all hiring initiatives, including posting jobs, vetting candidates, conducting interviews, onboarding, and performance management.
- Author Standard Operating Procedures (SOPs) and create reusable operational templates to scale productivity.
- Lead new products through the entire lifecycle from procurement and sourcing to final production.
- Build and execute launch strategies spanning branding, sustainable packaging design, and commercial release.
- Manage end to end pricing structures, balancing procurement margins against tiered B2B pricing models.
- Serve as the primary point of contact for OEM accounts, working directly with B2B clients.
- Manage the sales team, establish and track KPIs, and build and execute aggressive growth strategies.
- Develop high impact pitch decks and lead face to face meetings with key commercial accounts.
- Manage marketing campaign calendars, corporate assets, and overall marketing performance KPIs.
- Manage daily, timely correspondence with overseas manufacturing office to ensure zero lag in supply chain operations.
Requirements
- 3 5+ years of direct people and operations management experience
- 3 5+ years of proven success in B2B sales, account management, or business development
- Strong background in procurement, contract management, and supply chain/logistics workflows
- Proficiency with Microsoft 365 suite preferred
- Hands on experience with project management platforms like Notion preferred
- Experience with ERP systems, an asset
- Shopify: 4 years (required)
Full Job Posting
About Us
- We are a vertically integrated manufacturer, wholesaler, and distributor managing the entire lifecycle of our consumer and wellness luxury brands.
- We are seeking an agile, high level operator to oversee day to day cross functional execution.
Position Summary
- The Product & Operations Manager will serve as the operational backbone of our head office, bridging strategy and execution.
- This dual focus role requires managing internal team, refining operational workflows, driving product development roadmap, and leading B2B/OEM sales strategies.
Key Responsibilities
- Lead all hiring initiatives, including posting jobs, vetting candidates, conducting interviews, onboarding, and ongoing performance management.
- Conduct formal performance reviews, compile and secure employee records, and establish Performance Improvement Plans (PIPs) when necessary.
- Oversee the daily and ad hoc internal ticketing system to ensure seamless cross departmental communication.
- Author Standard Operating Procedures (SOPs) and create reusable operational templates to scale productivity.
- Serve as the admin for company software credentials, access points, and contractor accounts.
- Partner with overseas manufacturing office to ensure alignment with established company SOPs.
- Lead new products through the entire lifecycle from procurement and sourcing to final production.
- Build and execute launch strategies spanning branding, sustainable packaging design, and commercial release.
- Manage end to end pricing structures, balancing procurement margins against tiered B2B pricing models.
- Research market trends, plan upcoming collections, and create data backed purchasing forecasts.
- Serve as the primary point of contact for OEM accounts, working directly with B2B clients.
- Manage the sales team, establish and track KPIs, and build and execute aggressive growth strategies.
Qualifications & Experience
- 3–5+ years of direct people and operations management experience required.
- 3–5+ years of proven success in B2B sales, account management, or business development required.
- Strong background in procurement, contract management, and supply chain/logistics workflows required.
- Proficiency with Microsoft 365 suite preferred.
- Hands on experience with project management platforms like Notion preferred.
- Experience with ERP systems, an asset.
Additional Information
- Job Types: Full time, Permanent
- Pay: From CAD 70,000.00 per year
- Work Location: In person
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