Product Operations Associate

Own the speaker registration and data management in Airtable and Cvent, from speaker registration through onsite check-in.

Maintain accurate, up-to-date speaker records and ensure data integrity across platforms.

Build automations and AI workflows for high-volume data tasks (registration reformatting, bulk cleanup)

Manage website and app agenda uploads (Webflow, Cvent) in coordination with the marketing team.

Own the Speaker Resource Center (SRC) setup, maintenance, and graphics upload process.

Lead data and site QA before major deadlines: website launch, app launch, and agenda go-live.

Maintain and troubleshoot the tech stack (Airtable, Cvent, Webflow, Speaker Resource Center).

Support our team’s transition from Google Suite to Microsoft Office

Coordinate with Product Managers on speaker communications throughout the cycle: producing and maintaining templates, coordinating Speaker Resource Center messaging, and streamlining communications & resources when beneficial

Support communications with onsite support staff, compiling onsite session contacts and day-of logistics for the speaker registration desk.

Support product managers with speaker research, agent correspondence, and confirmation templates; including dedicated support for StageX speaker tracking, research requests, and logistics coordination.

Compile and maintain the weekly KPI dashboard shared at all-team leadership calls.

Pull ad-hoc speaker and attendee reports on request from product managers; serve as the team’s go-to data resource for time-sensitive pulls across Airtable, Cvent, and related platforms.

Supporting project management for assigned product initiatives as needed — building timelines, tracking milestones, coordinating across teams, and ensuring nothing falls through the cracks.

Supporting our coordination with with the marketing team, coordinating process on producing and sharing social graphics and pulling data or details for email copy

Coordinate closely with the operations team to ensure that all speaker communications are accurate and up to date, from hotel info to schedule to program room setups

Bachelor's degree

1–3 years of experience in event operations, conference management, product coordination, or a similar role with operational experience

Strong plus: Airtable, Webflow and/or Cvent experience; proficient with AI tools

Experience in education, EdTech, or a mission-driven organization is a plus but not required

Deep curiosity to learn and build new systems leveraging AI

Exceptionally organized, with a genuine instinct for noticing when something is off and fixing it before being asked

Proactive communicator who flags risks and deadline concerns early

Comfortable learning new tools quickly and building efficient workflows

Calm under pressure and reliable during high-volume periods

Tech-savvy, with proficiency in Google Workspace, MS Office, and AI productivity tools

Collaborative, with a low-ego approach to supporting a fast-moving team

All hands on deck team approach

Willing to travel and work extended hours in the weeks leading up to the Summit; onsite in San Diego during Summit week each year