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Product Manager
Unitq
San Francisco, USA
Full-time
Mid · 4+ years experience
Hybrid
Discovered 1 weeks ago
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- Drive the roadmap and execution for AI-powered feedback analytics as a key member of the product team
- Collaborate with engineering and design to deliver insights that are tailored to the needs of different customer personas — from product managers to executives — and integrated into their workflows
- Define and track key product metrics — including insight clarity, relevance for customer roles, engagement with dashboards, and overall impact on decision-making
- Work cross-functionally to deliver customer value from ingestion to visualization and storytelling
- Engage directly with customers — including product and support leaders at top tech companies — to gather feedback, present insights, and shape solutions
- 4+ years of product management experience, ideally in B2B SaaS or AI/data-focused products
- Familiarity with user engagement or behavioral analytics
- Hands-on experience working with ML/AI technologies, including LLMs, RAG systems, or agentic frameworks
- Working knowledge of SQL and comfort exploring data to inform decisions
- Strong presentation and storytelling skills — able to clearly communicate insights to both technical teams and customer executives
- Proven ability to lead cross-functional work and prioritize under ambiguity
- A customer-first mindset with experience in high-touch, customer-facing roles
- Experience conducting competitive analysis and market research to inform product direction and differentiation
- Shipped features that analyze unstructured data (e.g., user reviews, tickets, call transcripts)
- Experience building dashboards or working with data visualization tools (e.g., Looker, Retool, Tableau)
- Background in customer success, product operations, or support tooling
- Stock Options
• Flexible Vacation Policy
- Medical coverage through BlueShield and Kaiser
- Dental and Vision coverage through Beam
- 401(k) Plan
- Life Insurance
- FSA and Dependent Care FSA Plans
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