PRODUCT MANAGER L1

Role Purpose The purpose of the role is to understand the customer needs and develop specific products to solve their problems and support delivery managers in client servicing

Do

Understand the stated and unstated needs of the customer to develop the product

Deeply understand the client requirements by interacting with them

Coordinate with the pre-sales team to understand the RFP details

Post client interaction, draft and document user stories along with the business analysts

Analyze the business/ process problem of the client and find loopholes to provide relevant solutions

Identify the opportunities of automation, process improvement to cut cost, time manpower etc at the client s end

Identify various touch points while understanding the business/ process value stream of the client

Share the client requirements and relevant documents with the developers and discuss on the apt solutions which can be provided to the client to solve the problem

Create a product vision and roadmap for its development and ensure adherence of the same

Developers to design and prepare a package of solutions/ proof of concept for the customer for their approval

Design and Development of the product solution as per the customer s need

Create a product architecture along with technical architect and road map with established schedules and monitor process against dates and share the development plan with the developers

Work with the UX designer and UI team on the look and feel of the product as per the client s requirement