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Product Manager (CAD, SOLIDWORKS Plugins, PDM Plugins)

Blue Byte Systems, Inc.
Vancouver, CAN
Full Time
Mid
Hybrid
Today
SOLIDWORKS PDMSOLIDWORKSTechnical troubleshootingSoftware testingDocumentation writingCustomer communication
Free

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SOLIDWORKS PDMSOLIDWORKSTechnical troubleshooting
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Overview

  • Blue Byte Systems is seeking a Product Specialist based in Canada to manage, support, and promote SOLIDWORKS PDM automation products, PDMShell and PDMPublisher.
  • This role is responsible for testing, demonstrating, documenting, and supporting these tools to ensure customer success and continuous product improvement.
  • The ideal candidate has strong experience with SOLIDWORKS and SOLIDWORKS PDM, understands engineering data workflows, and can effectively communicate technical concepts.

Key Responsibilities

  • Test PDMShell and PDMPublisher with SOLIDWORKS and SOLIDWORKS PDM
  • Validate new features, bug fixes, and releases
  • Reproduce and document reported issues
  • Verify compatibility across SOLIDWORKS and PDM versions
  • Deliver live product demonstrations to customers and partners
  • Assist customers with onboarding and initial setup
  • Support trial users and help convert trials into licenses
  • Provide technical guidance and best practices
  • Record video demonstrations and walkthroughs
  • Write and maintain product documentation
  • Create tutorials, guides, and knowledge base articles
  • Provide feedback to development team and help prioritize feature requests

Required Qualifications

  • Must be located in Canada
  • Strong experience with SOLIDWORKS
  • Strong experience with SOLIDWORKS PDM Professional
  • Deep understanding of PDM workflows, transitions, and references
  • Ability to test and troubleshoot engineering software
  • Strong written and verbal communication skills
  • Ability to explain technical topics clearly
  • Ability and willingness to record yourself on video for demos and tutorials

Preferred Qualifications

  • Familiarity with scripting (PowerShell, C#, or similar)
  • Experience with engineering automation tools
  • Experience writing technical documentation
  • Experience performing software demos
  • Understanding of data migration and PDM administration
  • Experience recording training or technical video content

Key Skills

  • SOLIDWORKS PDM
  • SOLIDWORKS
  • Technical troubleshooting
  • Software testing
  • Documentation writing
  • Customer communication
  • Video presentation and communication

Compensation

  • Salary range: CAD 50,000 – CAD 75,000 per year
  • Benefits include dental care, flexible schedule, on site gym, paid time off, profit sharing, work from home

Schedule

  • Job Type: Full time

Work Location

  • Location: Canada (Hybrid)
  • Work Location: In person

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