Product Manager

This is not a traditional SaaS product role.

At OXIO, Product Managers operate at the intersection of telecommunications, cloud infrastructure, enterprise software, AI, APIs, fintech, and consumer technology.

You will work on products that power mobile experiences for millions of subscribers, enable enterprises to deploy mission-critical connectivity solutions, and help shape the next generation of programmable telecom capabilities.

You'll be responsible for discovering customer problems, defining product strategy, validating opportunities, and partnering with engineering, design, operations, and go-to-market teams to bring innovative solutions to market.

Success in this role requires curiosity, strong product judgment, technical depth, and a passion for turning complex infrastructure into simple customer experiences.

Identify, validate, and prioritize customer and market opportunities.

Frame ambiguous problems and develop clear hypotheses.

Conduct customer interviews, market research, and data analysis to inform decisions.

Define product strategy and roadmap priorities aligned with company goals.

Balance customer needs, business objectives, technical constraints, and operational realities.

Own products from concept through launch and iteration.

Create product requirements, user stories, acceptance criteria, and success metrics.

Partner closely with Engineering and Design to deliver high-quality experiences.

Lead cross-functional execution across Product, Engineering, Design, Operations, Sales, Customer Success, and Marketing.

Measure outcomes and continuously improve based on data and customer feedback.

Depending on business priorities, you may work on products such as:

BrandVNO is a Software-as-a-Service Web platform and allows OXIO’s customers to manage their MVNO and use APIs to integrate with their own systems

eSIM onboarding and activation experiences

Enterprise and IoT connectivity solutions

Private networking and secure transaction routing

Telecom APIs and developer platforms

Billing, charging, and monetization systems

Analytics, automation, and operational intelligence tools

Emerging AI-native telecom experiences

AI-powered communications and complex network solutions.

Stay current with emerging AI technologies and industry trends.

Apply AI tools to accelerate product discovery, customer research, analytics, workflow automation, and documentation.

Identify opportunities to incorporate AI into customer experiences, platform capabilities, and internal operations.

Help shape OXIO's vision for AI-enabled connectivity and communications.

In your first year, you will:

Deliver meaningful customer and business outcomes through shipped products.

Build deep understanding of OXIO's platform, customers, and market.

Establish trusted relationships across Product, Engineering, Design, and Operations.

Influence roadmap priorities through strong customer and market insights.

Help define new product opportunities that expand OXIO's platform capabilities and competitive differentiation.

You'll help redefine how connectivity is built, consumed, and monetized.

Our platform powers mobile services, enterprise connectivity solutions, and communications experiences across North America.

Telecom-as-a-Service is still in its early stages. You'll have the opportunity to influence both product direction and industry evolution.

Work at the intersection of cloud infrastructure, APIs, mobile networks, enterprise software, AI, and customer experience.

We're a global, collaborative, and ambitious organization that values curiosity, ownership, and continuous learning.

OXIO is committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds and are dedicated to creating an environment where everyone can do their best work and thrive.

OXIO is the world’s first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly managed in the cloud as a modern SaaS offering. And it gets better - with full network access comes unparalleled business intelligence and insights to help enterprises better understand customer and machine (M2M) behavior. With a continuous focus on innovation, any company can build a powerful telecom presence with OXIO, and in addition help them glean unique customer insights like never before.

This role requires a strong product craft mindset: the ability to frame ambiguous problems, form clear hypotheses, validate assumptions quickly, and focus teams on measurable customer and business outcomes rather than output alone. As a Product Manager at OXIO, you will play a crucial role in enhancing and evolving our core B2B platform, BrandVNO. You will be responsible for overseeing the delivery of new features and improvements that directly impact the user experience. In this role, you will collaborate closely with cross-functional teams, including other Product Managers, to ensure alignment with broader company goals and initiatives. You will manage and prioritize the product roadmap, balancing company objectives, customer feedback, user research, and engineering feasibility to deliver impactful solutions. Partnering closely with product designers, you will help conduct user research, map user journeys, prototype solutions, test assumptions, and translate insights into actionable product features that enhance the overall experience. Your primary focus will be on creating a modern, seamless brand experience, ensuring that BrandVNOYou will also be expected to stay current with emerging AI technologies and help identify practical opportunities to apply AI to product discovery, customer insights, internal workflows, platform capabilities, and the evolving BrandVNO user experience. aligns with the evolving expectations of today’s competitive SaaS landscape.

Hands-on experience using AI tools for product discovery, research synthesis, prototyping, analytics, documentation, or internal workflow automation.

Experience building data-rich, workflow-heavy, AI-enabled, or platform products for enterprise users.

Fluent English / Spanish speaker

Experience in the Mexican telecommunications market