Product Manager

• Lead AI-assisted product discovery, refinement, and delivery of capabilities across APIs, data connectors, metadata-driven workflows, integration services, and import/export capabilities
• Design scalable, reusable platform capabilities that reduce implementation effort while supporting diverse customer environments
• Collaborate closely with software engineers, architects, and UX designers to create intuitive, reliable, and maintainable platform experiences
• Participate in technical design discussions to ensure product decisions balance usability, performance, scalability, security, and maintainability
• Partner with Product Owners throughout development to clarify requirements, remove ambiguity, and support successful sprint execution

• Engage with customers, implementation teams, and technology partners to understand integration challenges and evolving platform needs.
• Translate customer insights into product improvements that simplify complex workflows and improve user outcomes.
• Drive alignment across Product, Engineering, UX, Services, Customer Success, and Support throughout the product lifecycle.
• Support successful product launches through release readiness, demonstrations, documentation, and customer enablement.

• Define success measures for your product area focused on customer adoption, usability, operational efficiency, and product quality
• Analyze customer feedback, usage analytics, and operational metrics to guide continuous product improvement
• Evaluate where AI can improve user experiences, automate repetitive tasks, simplify complex workflows
• Continuously improve product execution by applying AI-assisted approaches to customer research, prioritization, documentation, and decision making

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, Life Sciences, or a related technical discipline required
• 5+ years of experience in software product management, preferably within enterprise SaaS, cloud platforms, or data-intensive applications

Employees are expected to appropriately leverage company-approved AI tools to improve productivity and quality while adhering to company policies, protecting confidential information, validating AI-generated content, and exercising sound professional judgment.

AI is intended to augment—not replace—professional judgment, critical thinking, accountability, and decision-making.

Accountability for all work remains with the employee.

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare.

We have shared our story, now we look forward to learning yours!

eClinical is a winner of the 2025 Top Workplaces USA Award for Remote Work!

We have also received numerous Top Workplaces Culture Excellence Awards celebrating our exceptional company vision, values, and work-life balance.

See all the details here: https://topworkplaces.com/company/eclinical-solutions/

eClinical Solutions is a people first organization.

Our inclusive culture values the contribution that diversity brings to our business.

We celebrate individual experiences that connect us and that inspire innovation in our community.

Our team seeks out opportunities to learn, grow and continuously improve.

Bring your authentic self, you are welcome here!

We are proud to be an equal opportunity employer that values diversity.

Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.