Product Manager, AI Enablement

A builder, not just a user. You've gone past prompting and into building — you have a GitHub (or equivalent) with projects that prove it. You've shipped agentic systems that solve real problems, and you know how different it feels when the last 20% actually works.

A process mapper first. Before you touch a tool, you understand the workflow. You can sit with a stakeholder, draw out what actually happens today, and find the leverage point — because you know you can't automate a process you haven't mapped.

Frontier-fluent and self-directed. You track what's happening at the edge of AI tooling because you're genuinely curious, not because it's required. You know the difference between AI theater and AI value, and you're allergic to the former.

A translator and teacher. You can walk into a Finance or HR meeting without owning their domain and still build credibility — through preparation, curiosity, and practical results. You get energy from turning a skeptic into a confident user.

Rigorously skeptical. You stress-test outputs, understand where models break down, and hold a high bar before recommending a workflow to a real team. You know what an eval is and why it matters.

Most companies are building AI strategy. Pindrop is past that — we're building AI products for internal users who have real problems and real deadlines, and we need someone who can take that seriously.

This role puts you at the center of a hard and interesting problem: how do you move an organization from scattered AI experimentation to repeatable, measurable AI advantage? You'll have a direct line to the leaders whose teams you're serving, a peer already doing this work in Product, and the mandate to consolidate what's working into something the whole company can use.

Fair warning: the first 60 days will feel exhilarating — every function has problems you can help with. The next 60 will feel hard — because shipping the last 20% of an AI solution is where most people stop, and your job is to not stop. If that arc sounds energizing rather than discouraging, you're the right person.

You'll work alongside some of the sharpest technical and creative minds in AI, security, and voice intelligence. We operate with intense focus on execution, and we're a team that genuinely enjoys the work. If you want to build things that matter, teach others to use them, and help shape how a serious AI company operates — this is that opportunity.

Travel: This role requires approximately 6 trips per year for team on-sites, cross-functional workshops, and company events.

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.