Product Manager

Responsibilities

• Product vision and strategy:
• Own and communicate a clear product vision, strategy and roadmap.
• Translate customer, user, commercial and technical insight into prioritised product outcomes.
• Define clear product principles and guardrails to support consistent decision-making.
• Maintain awareness of relevant market, technology and competitor developments.
• Identify opportunities to strengthen and differentiate TwinStream’s product proposition.
• Customer and market understanding:
• Develop a strong understanding of our customers, users, prospects & operational environments.
• Work with customers and internal stakeholders to understand underlying problems rather than accepting proposed solutions at face value.
• Identify recurring customer needs that could become reusable core product capability.
• Support commercial & business-development activity with clear product positioning and roadmap context.
• Maintain USP in Cross Domain space.
• Maintain SWOT analysis of the product.
• Prioritisation and roadmap management:
• Maintain an outcome-focused roadmap that provides clarity without constraining delivery teams.
• Ensure the roadmap balances customer commitments, future opportunities, security, product evergreening, technical debt, operational efficiency and risk mitigation against market disruption.
• Prioritise investment based on customer value, strategic alignment, commercial opportunity, risk and delivery effort.
• Make transparent trade-offs between customer-specific delivery, core product investment, platform improvement and component evolution.
• Ensure priorities, dependencies, assumptions and decisions are visible and understood.
• Review roadmap progress regularly and adapt it as evidence, risks and priorities change.
• Supporting delivery:
• Work closely with Product Oversight, delivery and engineering teams to provide clarity on the problem, intended outcome and product context.
• With the Product Oversight team, help delivery teams determine whether requirements should become core product capability, configurable variation or customer-specific delivery.
• Support shaping of initiatives, epics and features without prescribing detailed technical solutions.
• Provide timely product decisions and remove ambiguity that could delay delivery.
• Encourage experimentation, iterative delivery and early validation.
• Ensure completed capabilities achieve the intended customer and product outcomes.
• Product coherence and sustainability:
• Protect the overall integrity and coherence of the product across components, customers and implementations.
• Reduce duplication and fragmentation by promoting common patterns, reusable capabilities and standard approaches.
• Ensure product decisions consider security, maintainability, usability, supportability, observability and operational cost.
• Champion automation, self-service and repeatable deployment and configuration patterns.
• Make product maintenance, lifecycle management and technical sustainability visible within prioritisation decisions.
• Identify repeated delivery or operational pain points and ensure they are considered for simplification, standardisation or Productisation .
• Stakeholder engagement:
• Build trusted relationships across customers, engineering, architecture, delivery, platform engineering, service management and business development.
• Communicate product direction, priorities and decisions clearly to technical and non-technical audiences.
• Facilitate constructive discussions where customer demand, delivery constraints and strategic priorities compete.
• Provide leadership with clear visibility of product progress, risks, opportunities and decisions.
• Create alignment without relying on hierarchy or excessive governance.
• What we’re looking for
• You will be comfortable working in a technically complex environment and able to move between strategic thinking and practical delivery.
• You will have:
• Experience working as a Product Manager, Product Owner or comparable product leadership role.
• Experience developing product strategies, roadmaps and prioritisation approaches.
• Experience managing platform, infrastructure or technically complex software products.
• A strong understanding of outcome-focused and user-centred product management.
• The ability to understand complex customer and operational problems.
• Experience turning customer-specific requirements into reusable product capabilities.
• An understanding of product lifecycle management, technical debt and software evergreening.
• Confidence working with software engineering, architecture and delivery teams.
• The ability to make balanced decisions when evidence is incomplete or priorities conflict.
• Strong stakeholder-management, facilitation and communication skills.
• Experience translating between customer, commercial and technical perspectives.
• A collaborative approach enabling teams to make good decisions rather than directing all detail.
• The ability to communicate difficult prioritisation decisions clearly and constructively.
• It would be useful if you also have
• Experience with enterprise, government, defence or other highly regulated environments.
• Experience of Cross Domain space.
• Experience in cyber security domain.
• An understanding of secure software delivery, DevSecOps , cloud platforms or service operations.
• Familiarity with product discovery, service design or user-research techniques.
• Experience using evidence, metrics and feedback to assess product performance.
• Experience working across multiple delivery teams or product components.

What You’ll Get

Diversity & Inclusion

Further Information