Product Manager

Strategy and roadmap: Own the strategy, roadmap, and priorities for your area of Upsun Cloud, balancing established foundations with uncharted territory.

Problem definition: Synthesize inputs from customers, support, sales, and engineering into clear problem statements, constructively testing underlying assumptions.

Solution definition: Explore options with your team, weigh trade-offs, and land on the right scope.

Ship small, iterate fast: Release in increments and shorten the loop between shipping and learning.

Technical execution: Collaborate with engineering (especially infrastructure and systems teams) to deliver platform capabilities that are reliable, scalable, and developer-friendly.

Design for humans and agents: Build with two audiences in mind—ensuring features, APIs, documentation, and error messages serve both people and AI agents.

Customer and data authority: Connect with customers regularly, serve as an internal advocate for their needs, and define metrics that demonstrate value for users and the business.

Influence across teams: Build alignment across engineering, design, Product Marketing, support, and leadership.

Go-to-market: Partner with Product Marketing early so go-to-market strategy helps shape the product, not just the launch.

Product management experience: Proven experience in product management owning a distinct product area, ideally focused on developer platforms, PaaS, or cloud infrastructure.

Technical depth: Understanding of building, deploying, and running applications in the cloud, with the ability to collaborate closely with infrastructure engineers on multi-tenant architectures or distributed systems.

Software development background: Familiarity with building software using languages such as Python, Ruby, JavaScript, PHP, Go, or Rust.

CI/CD, containers & APIs: Hands-on experience or close collaboration with CI/CD workflows, Docker/OCI container technologies, and a clear vision for intuitive API design.

AI fluency: Daily use of modern AI tools to research, draft, and prototype workflows, paired with a realistic understanding of where current tools and models fall short.

Agentic development: A strong perspective on autonomous agent architecture and how agentic workflows are transforming modern software engineering.

Navigating ambiguity: Comfort with turning unstructured problem spaces into clear strategies and taking thoughtful action even with incomplete information.

Collaborative communication: Clear written and verbal communication skills, with a track record of listening, building consensus, and uniting teams around a shared vision.

Data-informed decision making: Ability to seek out and evaluate data to guide decisions and track success.

Enthusiasm for using and testing the platform capabilities you help build.

Experience using Kubernetes, or building self-service platforms on Kubernetes

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Germany, Canada, Spain, France, and the UK . Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 5 video interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.

45 Minutes with Talent Acquisition

60 Minutes with Hiring Manager (Director, Product)

60 Minutes with Team (IC's)

60 Minutes with Product Leaders

45 Minutes with Executive (CTO)

All roles require background checks.

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.