Product Data Analyst - Acquiring Operations

Design, build, and maintain Tableau dashboards and reporting frameworks that provide actionable visibility into KPIs, operational health, merchant performance, and product adoption.

Create executive-ready visualizations and narratives that clearly communicate insights to technical and non-technical stakeholders.

Develop self-service reporting capabilities that enable teams to independently explore operational and product data.

Monitor data quality, transaction integrity, and operational reporting accuracy across the acquiring lifecycle.

Investigate anomalies, breakages, settlement discrepancies, reconciliation issues, and operational incidents proactively.

Analyze large transactional datasets to uncover trends, operational bottlenecks, growth opportunities, and merchant behavior insights.

Partner across teams to ensure accuracy in financial reporting, ACH reconciliation, settlement operations, and partner reporting.

Collaborate with Engineering and Data teams to define event tracking, instrumentation, and data collection standards.

Support business stakeholders across Product, Operations, Finance, Sales, and Support with timely insights and ad-hoc analysis.

Help establish KPI cadences and operational review processes across monthly, quarterly, and annual business rhythms.

Contribute to building a strong data discipline across product and operations teams through experimentation, measurement, and analytical rigor.

Identify inefficient operational workflows and opportunities for automation through data and reporting improvements.

Help streamline operational reporting and reduce manual analysis through scalable analytics solutions and tooling.

Support experimentation frameworks, A/B testing analysis, and operational performance measurement initiatives.

A remote first culture!

Competitive compensation and benefits

Personal growth and advancement opportunities

Flex PTO & dedicated sick time

Health, Dental and Vision Insurance

Life, ADD, Short-term and Long-term Disability insurance

401k matching up to 4% after two months of service

Flexible Spending Account

Paid Parental Leave

Company volunteer days

Employee referral program

Bonusly colleague recognition

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/

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