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From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.
It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.
As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.
We are excited to offer you the opportunity to join our Systems Development & Support team as a Process & System Development Advanced Apprentice (Graduate), sitting in our Service department! Our Service department is a dynamic business area, comprising of team members based in the field across the UK & Ireland as well as at our Worcester head office. Every team within Service plays a crucial role in delivering exceptional customer service . We support them by leveraging technology to improve customer journeys and our colleagues’ day-to-day roles, while using data to guide key business decisions.
In this role, you will be responsible for:
Working as part of a collaborative team & wider network locally & internationally, focus is on priority department improvements via an array of modern IT applications , including low code/no code tools.
Solutions would come from combination of SAP (origin of business data), Azure Databricks and Microsoft Power Platform (Power Apps & Power Automate).
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Delivering high impact improvement projects to meet agreed scope, timelines and targets.
Using your analytical mindset and problem-solving skills to inform strategic developments and decisions to guide the department within a diversifying industry.
Quickly gain knowledge of our current landscape to provide support and maintenance of our systems.
Please ensure you have valid Right To Work in the UK status for the duration of the contract term.
This is a 2-year fixed term role.
Practical experience applying AI concepts or tools responsibly to enhance project outcomes, automate tasks, or improve everyday operational efficiency.
Experience working with Microsoft Power Platform solutions , for example Power Apps or Power Automate is a bonus.
Working Hours: 39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1-hour lunch break.
Global supplier of technology and services.
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