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The AI Process Optimization Engineer is responsible for identifying, analyzing, and improving business processes through the application of Artificial Intelligence (AI), automation technologies, and data analytics. This role bridges operational excellence, business systems, and emerging AI capabilities to drive efficiency, reduce costs, improve quality, and enhance decision-making across the organization.
The position works closely with business stakeholders, IT teams, data professionals, and operational leaders to evaluate opportunities for AI adoption, develop intelligent process solutions, and ensure measurable business value from AI-enabled initiatives.
The AI Process Optimization Engineer is responsible for identifying, analyzing, and improving business processes through the application of Artificial Intelligence (AI), automation technologies, and data analytics. This role bridges operational excellence, business systems, and emerging AI capabilities to drive efficiency, reduce costs, improve quality, and enhance decision-making across the organization.
The position works closely with business stakeholders, IT teams, data professionals, and operational leaders to evaluate opportunities for AI adoption, develop intelligent process solutions, and ensure measurable business value from AI-enabled initiatives.
Analyze end-to-end business processes to identify inefficiencies, bottlenecks, and opportunities for optimization.
Apply Lean, Six Sigma, Industrial Engineering, and continuous improvement methodologies.
Develop process maps, workflow diagrams, and value stream analyses.
Establish performance baselines and track improvement metrics.
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Kansas City, USA
Kansas City, USA
Kansas City, USA
Kansas City, USA
Kansas City, USA
Kansas City, USA
Kansas City, USA
Evaluate and implement AI technologies to improve operational efficiency.
Identify use cases for Machine Learning, Generative AI, Intelligent Document Processing, Predictive Analytics, and Process Mining.
Partner with the BPMO team to design, test, and deploy AI-powered solutions.
Develop business cases supporting AI investments and transformation initiatives.
Analyze operational and business data to uncover trends and improvement opportunities.
Create dashboards and reporting tools that measure process performance.
Use predictive and prescriptive analytics to improve planning and decision-making.
Ensure data integrity and governance standards are maintained.
Identify opportunities to integrate AI capabilities into existing enterprise systems.
Support system enhancement projects and digital transformation programs.
Assist with requirements gathering, solution design, and user acceptance testing.
Educate business stakeholders on AI opportunities and capabilities.
Support organizational readiness and adoption of AI-enabled processes.
Develop training materials and best practices for AI utilization.
Monitor solution effectiveness and recommend continuous improvements.
Strategic Thinking
Innovation and Continuous Improvement
Business Acumen
Data-Driven Decision Making
Systems Thinking
Collaboration and Influence
Change Leadership
Problem Solving
Communication and Presentation Skills
We offer comprehensive benefits to full-time employees including company-paid medical, STD, LTD and life insurance plus voluntary dental, vision, life/AD&D insurance, 401(k) with company matching, generous paid time off and much more.
We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE PASSING OF A DRUG SCREEN AND BACKGROUND CHECK.
Family-owned U.S. insurance broker and third-party administrator serving associations, employers, individuals, and businesses.
Visit company websiteJobs and hiring trendsFull-time
Mid · 3+ years experience
Onsite
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