Process Mining Consultant, Senior

Lead end-to-end process mining engagements — from scoping and data extraction through analysis, insight delivery, and continuous improvement recommendations

Apply Infor Process Mining tool to perform process discovery, conformance checking, and performance analysis

Extract, prepare, and validate event log data from source systems to build accurate and reliable process models

Identify bottlenecks, rework loops, SLA breaches, and deviations from ideal process flows, and quantify their business impact

Translate complex mining findings into clear, compelling narratives and actionable recommendations tailored to client stakeholders at all levels

Design and present process performance dashboards and KPI frameworks that enable clients to monitor and sustain improvements

Collaborate with cross-functional client and internal teams — including business analysts, IT, and operations — to align process insights with strategic business goals

Maintain trusted client relationships by providing ongoing advisory support and acting as a subject matter authority throughout the engagement lifecycle

Stay current with emerging trends, tools, and best practices in process mining and intelligent process automation