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Process Coordinator | QANTAS
Kinetic IT
Sydney, AUS
Full-time
Mid
Hybrid
Discovered 3 days ago
ITSMServiceNow
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Role Overview
We’re looking for an experienced SIAM Process Coordinator to join our Qantas & Jetstar account.
As a Process Coordinator, you’ll bring a consistent, collaborative and practical approach to coordinating and improving ITSM processes. With a strong SIAM background, you’ll understand how to bring multiple service providers together, keep processes on track, and make sure services are aligned with business goals and delivering the right outcomes.
This role is all about being process-driven while also having the confidence to think outside the box and look for better ways of doing things. You’ll work closely with Process Managers, Major Incident Managers, Service Delivery Managers and other key stakeholders to coordinate activities, resolve issues and help achieve strong service outcomes.
The role is Monday to Friday, with hybrid working, and is open to candidates based in Sydney.
Key Skills for This Role
ITSMServiceNow
Full Job Posting
About The Role
We’re looking for an experienced SIAM Process Coordinator to join our Qantas & Jetstar account.
As a Process Coordinator, you’ll bring a consistent, collaborative and practical approach to coordinating and improving ITSM processes. With a strong SIAM background, you’ll understand how to bring multiple service providers together, keep processes on track, and make sure services are aligned with business goals and delivering the right outcomes.
This role is all about being process-driven while also having the confidence to think outside the box and look for better ways of doing things. You’ll work closely with Process Managers, Major Incident Managers, Service Delivery Managers and other key stakeholders to coordinate activities, resolve issues and help achieve strong service outcomes.
The role is Monday to Friday, with hybrid working, and is open to candidates based in Sydney.
As Process Coordinator, you will
Ensure agreed ITSM processes are consistently followed across all service providers and vendors.
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