Process Automation Manager

• Lead, coach, and develop a team of automation professionals, including system administrators, analysts, and developers. • Establish clear performance expectations, measurable goals, and accountability for outcomes. • Oversee hiring, workforce planning, training, and performance management activities. • Foster a collaborative, high-performing team environment aligned with a one-team mindset. • Drive cross-training and skill development to build team depth and resilience.

• Partner with business leaders and the Process Automation team to align priorities with organizational needs. • Oversee delivery of automation solutions, ensuring timely, accurate, and customer-focused implementation. • Serve as an escalation point for complex automation issues and ensure effective resolution. • Allocate team resources across operational support and project initiatives. • Provide regular reporting and insights on team performance, system utilization, and automation impact to support decision-making, budgeting, and forecasting. • Collaborate with IT and Information Security to ensure all solutions meet enterprise standards and compliance requirements.

• Know by name and face as many customers and employees as possible, calling them by name as often as possible. • Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. • Know, understand, and live the company values and bottom line. • Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. • All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. • Prompt and reliable attendance. • Perform other duties as assigned.

• Bachelor’s degree in Computer Science, Business, Information Systems, or a related field; or equivalent combination of education and experience. • 8 – 10 years of experience in process automation, systems administration, workflow design, or related disciplines. • Experience leading or influencing technical and/or cross-functional teams, with the ability to drive outcomes through collaboration and accountability. • Demonstrated experience implementing, supporting, or optimizing enterprise automation platforms (e.g., RPA, workflow, content management, and e-signature solutions). • Experience operating within regulated environments (e.g., financial services) and supporting governance, risk, and compliance requirements is preferred.

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

Bell Bank was founded in 1966 and is headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $14 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $30 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune. If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace.

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

Promoting and sustaining our family atmosphere.

Providing unequaled personal service to each and every customer.

Paying it forward

Happy Employees! Happy Customers!

In addition to salary, Bell Bank offers a comprehensive benefits package including, healthcare, (medical, dental, vision) employee stock ownership program, and 401(k) contribution and profit-sharing plan. All benefits are subject to eligibility requirements.