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Process associate

Travo.ae
Dubai, UAE
Full Time
Entry
Onsite
2 weeks ago
Visa ProcessingDocument VerificationMicrosoft OfficeAttention to DetailCommunicationOrganizational Skills
Free

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Key skills for this role

Visa ProcessingDocument VerificationMicrosoft Office
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Company Description

  • TRAVO.ae is a leading Dubai based visa and global mobility consultancy with over 12 years of experience.
  • We provide end to end support for tourist visas, business visas, study abroad admissions, immigration, and travel documentation across 100+ destinations worldwide.

Key Responsibilities

  • Prepare and process visa applications for Schengen, China, Japan, UK, USA, Canada, Australia, and other destinations.
  • Review client documents for accuracy, completeness, and compliance with embassy requirements.
  • Complete online visa application forms accurately.
  • Coordinate with clients to collect required documentation and resolve missing information.
  • Track application progress and provide timely updates to clients.
  • Maintain organised digital and physical records of all applications.
  • Liaise with embassies, consulates, VFS centres, universities, and other partners when required.
  • Ensure all applications comply with the latest immigration regulations and documentation requirements.
  • Maintain strict confidentiality of client information.
  • Support continuous process improvements and contribute to operational excellence.

Qualifications

  • Fresh graduates are encouraged to apply.
  • Previous experience in visa processing, travel consultancy, immigration, customer service, administration, or study abroad will be an advantage.
  • Excellent attention to detail and organisational skills.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple applications and meet deadlines.
  • Positive attitude with a willingness to learn and grow.
  • Proficiency in Microsoft Office and basic computer applications.
  • Fluent in English (spoken and written).

What We Offer

  • Competitive Salary
  • Employment Visa
  • Medical Insurance
  • Annual Paid Leave
  • Professional Training
  • Career Growth Opportunities
  • Friendly and Supportive Work Environment
  • Opportunity to work with one of Dubai’s growing visa and global mobility consultancies

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