Print Specialist

Manage and process print requests through the HighGear workflow system, prioritising work effectively and delivering requests within agreed timescales.

Provide a responsive and helpful service to colleagues across the firm, keeping them informed of progress and communicating proactively where issues or changing priorities could affect delivery.

Work closely with the wider Creative Services team to coordinate print workflow and identify any issues that could affect service delivery.

Provide practical guidance on file preparation and digital print requirements, sharing your expertise with Creative Services colleagues and the wider business.

Work with the wider Creative Services team to manage recurring and standard print requirements effectively.

Maintain a safe, organised and efficient Print Room environment.

Produce and maintain COSHH assessments for substances used within the Print Room and ensure appropriate health and safety standards are followed.

Identify and report health and safety concerns promptly, working with the appropriate colleagues to resolve them.

Ensure the Print Room, equipment and materials are managed effectively to support reliable day-to-day service delivery.

High-quality print production: Print work is delivered accurately and consistently to a high professional standard, with technical and pre-press issues identified and resolved effectively.

Reliable service delivery: Print requests are prioritised effectively and delivered within agreed timescales, with colleagues kept informed when requirements or circumstances change.

Technical reliability: Print and finishing equipment is well maintained and calibrated, with issues diagnosed and resolved effectively to minimise disruption to the service.

Trusted print expertise: Creative Services and colleagues across the firm benefit from knowledgeable, practical advice on print production and file preparation.

Safe and well-managed operations: The Print Room is organised, appropriately maintained and operates as a safe and reliable working environment.

Significant hands-on experience working within a professional, commercial or in-house digital print environment, with a strong working knowledge of print processes, techniques and equipment.

Strong practical knowledge of digital print production and experience operating professional print and finishing equipment.

Experience maintaining, calibrating and troubleshooting print equipment, with the technical confidence to diagnose problems and work effectively with service technicians when required.

Strong understanding of print production, including print quality, paper and materials.

Experience of pre-press production, with a working knowledge of Adobe software and the ability to manipulate and prepare PDF files for print.

Experience troubleshooting artwork or file issues and making adjustments to achieve the required print output.

Experience managing and prioritising multiple print requests while maintaining high standards of accuracy and quality.

A strong customer-service mindset, with experience building effective relationships and managing expectations around requirements and deadlines.

Confidence working independently and taking responsibility for the effective day-to-day running of a print environment.

Experience using relevant print workflow software, with the ability to quickly learn new systems and equipment.

We're looking for an experienced print professional who combines strong technical expertise with a genuine commitment to delivering an excellent service. You'll enjoy the practical nature of print production, take pride in producing high-quality work and be confident using your technical knowledge to diagnose problems and find solutions when things don't go to plan. You'll be organised and responsive, comfortable balancing planned work with changing priorities and occasional urgent requests. You'll enjoy working with people as much as machinery, building positive relationships with colleagues and helping them understand how to achieve the best possible print outcome. Following a comprehensive handover, you'll be comfortable taking responsibility for the day-to-day running of the Print Room and working independently, while remaining closely connected to colleagues across Creative Services. Practical, dependable and curious, you'll enjoy sharing your expertise and looking for ways to keep the print service reliable, efficient and responsive.

Should you choose to use AI tools to support your application, we ask that you do this thoughtfully. We encourage you to ensure your application reflects your own voice, experience, and motivations. We value authenticity and want to understand your individual strengths and perspectives.

At Baillie Gifford, we are committed to fostering an inclusive and respectful culture in which each of our colleagues can thrive and develop. We believe that our clients are best served by a diverse workforce with the experiences, ideas and perspectives that this brings.

If you are currently working at Baillie Gifford as an employee or contractor please apply to this job from the firm's Workday internal career site.